Head of Engineering

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Step into the future with Slyp and be a part of revolutionising the transaction experience.As Australia's first-ever independent scale up backed by all four major Australian Banks, we're leading the way in transaction enrichment innovation. Our multi award-winning tech platform has transformed the buying experience by seamlessly embedding loyalty, rewards, and digital receipts into the payment process. We believe loyalty is broken due to fragmentation and friction, that's why we are building Loyalty 2.0 to redefine the loyalty customer experience.

As an Engineering Lead you will be the technical North Star for multiple projects building high-throughput, low-latency services that process millions of receipts and loyalty events daily. You'll set engineering standards, steer architecture decisions and still ship production code every week. Reporting to the CTO, you'll manage a team of engineers across disciplines.This is aplayer-coachrole—balancing technical leadership, people management, and individual contribution.

Responsibilities

• Lead technical feasibility and system design discussions across the engineering team, ensuring alignment with our overall technical strategy.
• Lead a cross-functional team of engineers through sprint planning, code reviews and retros.
• Own the end-to-end technical roadmap for our event-driven AWS stack (EKS, Aurora Postgres, SNS, SQS, Lambda, API Gateway, DynamoDB, Cognito).
• Coach senior and junior engineers; champion clean code, automated testing and CI/CD best practice.
• Support the coordination of multiple streams of work, ensuring integrated solutions and minimising bottlenecks across projects.
• Partner with external banking/retail integrators to unlock new commercial opportunities.
• Partner with Design, Product & Data to create new AI-driven personalisation features across our product lines
• Lead the integration of AI tooling into engineering workflows, foster an AI-first mindset across the team, and provide coaching to staff on AI best practices.
• Build strong stakeholder relationships and champion a culture of constructive feedback to foster an environment of trust and continuous improvement.

Qualifications

• 10+ years building distributed systems (currently only accepting expertise in Node.js/TypeScript), with 3+ years leading teams.
• Startup/Scaleup experience is a must.
• Proven team management, workforce planning skills and passion for coaching and levelling-up engineers
• Deep expertise in AWS, IaC (CloudFormation/Terraform), CI/CD and observability.
• Proven track record making pragmatic product decisions and driving large-scale refactors.
• Proven experience in leveraging AI tools and technologies for engineering processes, with a strong AI-driven mindset and demonstrated ability to coach and mentor staff engineers on adopting AI practices to enhance productivity and innovation.
• Clear, empathetic communication—from board decks to one-on-one feedback.
• Experience operating in fintech, retail, loyalty or payments is a plus.
• Familiarity with security standards such as ISO 27001, SOC2 and PCI DSS are a bonus.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesMarketing Services

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