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Marketing Agency - Outbound Call ConsultantMarketing Agency - Outbound Call Consultant

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RAW Marketing is an integrated ICT marketing and lead generation agency located in Brisbane, QLD. We partner with some of the leading Technology Vendors globally and their network of channel partners and distributors across Australia and New Zealand. Our team brings an innovative marketing approach to deliver effective and result-oriented programs for our clients, with an emphasis on engaging their target audience in their customer journey.

Role Description

RAW Marketing is recruiting for new members of our outbound call team. Where this fits into our agency offering is at the core of what we do. B2B marketing means understanding our audience of prospects, learning of their challenges and how their technology meets their needs. Having real and genuine conversations uncovers opportunities, educates the market on technology themes and reports the outcomes we are known for as an agency.

The Outbound Call Consultant role has been proven, over 15 years plus, to be the right fit for professionals who might fit any of the following profiles, but don't let this limit you if you think you have what it takes. We'd love to hear from you.

• University students nearing the end of their studies with an interest in technology, analytics and business processes
• Mature or experienced professionals stepping out of the full-time workforce to study or on carer duties
• Emerging sales-minded or business people who need experience from the ground up to perfect their pitch

The Role

As an Outbound Marketing Consultant your duties would be spread across an array of tasks. You will be involved with providing information on IT products and services through outbound enquiries and, ultimately, generating leads from these outbound calls for our clients which they will then follow up. We are not tele-sales. Our core KPI usually sits with finding and well-qualifying marketing leads. There is also an aspect of data administration as you will help with CRM, organisation and reporting for client databases and, importantly, any leads you identify through your calls.

The ideal applicant should be a good communicator with excellent spoken and written skills, while also bringing enthusiasm to the role. Interest in the IT industry as well as knowledge and understanding of IT in general is also advantageous but not essential.

Flexibility is a perk of the role, which is typically offered as a casual position and based from our Fortitude Valley office.

Qualifications

• Excellent communication and interpersonal skills
• 1+ years of experience in a call centre or customer service environment
• Experience with outbound lead generation and customer acquisition a plus
• Ability to multitask, prioritise, and manage time effectively
• Attention to detail and ability to follow outlined procedures
• Experience in B2B environments or a technology-based role is beneficial, but not required

Seniority level

• Seniority levelEntry level

Employment type

• Employment typePart-time

Job function

• Job functionMarketing and Sales
• IndustriesMarketing Services

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