Migration Consultant, Sydney

3 weeks ago

Sydney, New South Wales, Australia IDP Education Ltd Full time
Overview

Role: Migration Consultant will provide information, advice, and application processing for international students and migrants seeking migration, work, study, and sponsorship opportunities in Australia. The role is based in Sydney, with a national scope, assisting customers and staff with their inquiries in other locations. Your role will also involve training fellow education counsellors and contact center agents on product knowledge and visa updates, as well as supporting their ongoing professional development.


Location and Work Mode

Work Location: Sydney. Work Mode: Hybrid.


Key Accountabilities
  • Provide tailored advice on visa options, eligibility, and compliance, managing client expectations.
  • Design and execute immigration strategies for individual and corporate clients, ensuring sound commercial and legal solutions.
  • Manage client casework and deliver high-quality representation to the Department of Home Affairs and relevant authorities.
  • Prepare and lodge visa applications, handle ART appearances, and manage all migration work with competence.
  • Build and maintain strong relationships with clients, prospects, and authorities, driving business development and enhancing the firm's brand.
  • Stay current on migration law, policy, and industry trends, sharing insights with the team.
  • Comply with OMARA's Code of Conduct and the firm's risk management practices.
  • Lead and mentor migration assistants.
  • Participate in industry initiatives to grow the work pipeline and expand strategic partnerships.

Required Experience / Qualifications
  • Qualified RMA with current MARA registration, at least 2-3 years of experience in immigration law, preferably with hands-on experience using MM system.
  • Proven expertise across various visa subclasses and the Administrative Appeals Tribunal process, ideally managing high-volume caseloads in a fast-paced, deadline-driven environment.
  • Strong team player with experience supervising migration assistants.
  • Solid understanding of immigration legislation.
  • Excellent communication and writing skills.
  • Strong time management and ability to meet deadlines.
  • Comfortable working with diverse clients from different backgrounds.
  • Familiarity with Migration Manager or similar client management systems.

About IDP

IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.


Learn more at www.careers.idp.com.


Our culture and commitment

As a Great Place to Work certified organisation, we strive to provide workplaces that are truly diverse and representative of the communities we work in. Our people are empowered to bring their best and authentic selves to work. We focus on inclusion and belonging by providing a safe work environment where all our people are encouraged to excel, be agile and creative, and seek new ways to solve meaningful problems.

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