Engineer - Platform - Team Comms

2 weeks ago


Melbourne, Victoria, Australia Culture Amp Full time

Join us on our mission to make a better world of work.

Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world's top private cloud companies by Forbes and most innovative companies by Fast Company.

As a Software Engineer, you will become an integral part of a dynamic team dedicated to developing and enhancing Culture Amp's essential communication services. These services facilitate seamless inbound and outbound communication across various channels, including email, SMS, Slack, and Microsoft Teams.

In Team Communications, our mission is to serve as the unified hub for all forms of communication directed towards our customers. We strive to ensure that every interaction is efficient, reliable, scalable, and customizable and tailored to meet the diverse needs of our users, ultimately fostering stronger relationships and enhancing customer satisfaction. Join us in transforming the way communication is delivered and experienced.

How you can help make a better world of work

As part of this team of amazing humans,

You will be responsible for:

  • Build and maintain services that connect people through various channels of communication (Slack, Microsoft Teams, and Email, to name a few).
  • Maintain and improve on a dynamic microservice architecture that involves services written in Typescript, Golang, and Ruby.
  • Participate in team rituals, and contribute to the continuous improvement of engineering culture, productivity, and quality.

You have:

  • 2 to 4 years of back end experience working on microservices.
  • Experience with backend languages such as Golang, Typescript, and Ruby.
  • Experience with backend frameworks like Node and Golang as well as building APIs.

You are:

  • Passionate about backend systems, and empowering other engineering teams to be productive and deliver high quality platforms.
  • An effective communicator, able to articulate ideas and feelings when writing or speaking, and always open to other perspectives.
  • Self-motivated and can work independently, you approach work with curiosity and persistence while having good judgement to ask for support when needed.

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success.
  • Programs, coaching, and budgets to help you thrive personally and professionally.
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people.
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work.
  • Team budgets dedicated to team building activities and connection.
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time.
  • Extended year-end breaks: An extended refresh period at the end of year.
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp.
  • 5 Social Impact Days a year to make a positive impact on the community outside of work.
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office.
  • Medical insurance coverage for you and your family (Available for US & UK only).

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work).

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you're interested: we'd love to know how you can amplify our team with your unique experience

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

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Global Diversity Questions

At Culture Amp, we are incredibly proud of how our platform helps companies measure aspects of diversity and inclusion; particularly aspects beyond race and gender. When it comes to measuring diversity for ourselves, we are leading the charge in helping companies think about building balanced teams.

To get a comprehensive understanding of our pipeline, we invite all applicants to fill out these demographic questions. Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment.

By providing answers in the following questionnaire you consent to Culture Amp using your anonymised demographic information for internal research and trend analysis. Culture Amp will retain your CV for a period of two years (four years for the US) from the date of your application process completion and may contact you in relation to future job opportunities.

Culture Amp is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, colour, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.

Thank you and good luck with your application.

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