Intake and Demand Operations Manager

4 weeks ago

Sydney, New South Wales, Australia NSW Health Full time
Intake and Demand Operations Manager (Health Manager Level 1)

Join to apply for the Intake and Demand Operations Manager (Health Manager Level 1) role at NSW Health

Intake and Demand Operations Manager (Health Manager Level 1)

2 days ago Be among the first 25 applicants

Join to apply for the Intake and Demand Operations Manager (Health Manager Level 1) role at NSW Health

Employment Type: Permanent Full Time (38 Hours per week)

Position Classification: Health Manager Level 1

Remuneration: $84,436 - $112,331 per annum + annual leave loading + Superannuation

Location: Sydney Dental Hospital

Requisition ID: REQ598202

Lead with purpose. Shape the future of healthcare intake and demand management.

About The Role

Sydney Dental Hospital (SDH) has been serving the local community since 1904. The Hospital is a centre of excellence and throughout its history has been a key driver in shaping oral health and dental care in Australia.

The Patient Flow Manager is responsible for the day-to-day operational management of the Patient Intake and Demand Unit, including compliance with all relevant NSW Health policies to meet operational objectives, and supervision and management of staff within the service.

For more information, please view the Position Description

Ideal Candidate

  • Experience in supervision, mentoring and training of staff.
  • Demonstrated dedication to service excellence and accountability, with a strong understanding of patient waitlist management within a health service.
  • Demonstrated management and leadership skills in a customer service environment to ensure efficient daily operations of the Service.

Benefits and Perks
  • Accrued Day Off each month, paid Parental Leave & Annual Leave loading
  • Opportunity for extra tax savings through Salary Packaging and Novated Leasing. For more information visit SalaryPackagingPlus
  • Access to free courses, qualifications and coaching via Sydney Education
  • Access to confidential EAP counselling for staff and their families
  • Because we care about your health: Free annual influenza vaccination, discounted Fitness Passport membership, and free telehealth nutrition and wellness resources from qualified professionals.

For more information about other benefits, please visit SLHD Benefits

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit: https://www.steppingup.health.nsw.gov.au/

Sydney Local Health District is committed to implementing the Child Safe Standards.

For more information about SLHD please visit 'Working with Us'

To further connect with us, check us out on LinkedIn

For enquiries, please contact Harleen Kaur via email at harleen.kaur4@health.nsw.gov.au

Join the team enriching health in millions of ways every day, apply now

Applications Close: 28 August 2025

For Applicant Support and Information, visit 'Applicant Information'Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeTemporary
Job function
  • Job functionOther
  • IndustriesHospitals and Health Care

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