Digital Product Manager

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At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

International Wealth & Premier Banking (IWPB) serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

To support IWPB strategies to drive seamless end-to-end digitalization, the Digital Product Manager role is primarily responsible for building the strategy and developing digital platforms covering Mobile, Internet Banking and Staff Platforms. You will be a key member of Digital Product and Platform team and reporting to the Senior Digital Product Manager for Platforms.

Your main responsibilities will include:

• Responsible as a Digital Product Manager for Digital Platforms covering Mobile, Internet Banking and Staff Platforms
• Drive Digital features and functions in the market ensuring alignment with our Global Value streams to build and deploy new Digital Platforms
• Lead the Security as a Service value stream, ensuring seamless integration of security features while managing the strategy and roadmap
• Drive the delivery and continuous improvement of secure mobile & digital experiences, including oversight of biometric authentication features such as facial recognition
• Champion customer-centric security design whilst balancing risk and compliance requirements
• Work closely with the Mobile release team to ensure timely and high quality app deployments
• Creation of robust business cases to support new initiatives across the Digital Platforms.
• Work closely with local, regional, and global teams to drive implementation and operationalization. Collaborate with scale Agile teams and IT partners to refine and prioritize product and platform delivery.
• Ensure regular and positive engagement with key support functions such as Risk Stewards, Compliance, Operations and Technology to ensure alignment of policies and plans necessary to deliver a demanding transformation benefit targets

To be successful in this role, you will need:

• Bachelor's degree in a Finance and/or business-related field with relevant experience within Digital Product Management or a similar role
• Strong subject matter expertise of digital technology, including technical, commercial and customer considerations
• Strong experience in agile practices and methodologies, with experience in a scale agile environment
  Keen understanding of products, services and underlying processes to fulfil.
• Strong commercial orientation, track record of balancing risks versus rewards and maximizing the cost effectiveness and profitability for the business.
• Basic understanding of HSBC core systems and integrations is preferred
• Deep and wide subject matter expertise of digital platforms in Banking is preferred

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia

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