Customer Delivery Manager

4 weeks ago

Adelaide, South Australia DXC Technology Full time

To support our growing portfolio, we're looking for a Customer Delivery Manager (CDM) to oversee key client engagements within our Customer Success and Delivery Practice. The ideal candidate will bring deep expertise in Oracle and other ERP platforms, strong delivery leadership skills, and a consulting mindset.

Role Overview: As a Customer Delivery Manager, you will own the delivery lifecycle for critical client engagements, ensuring alignment between project execution, business goals, and long-term customer success. You will lead cross-functional teams, manage client relationships, and serve as the primary point of contact for escalations, delivery governance, and customer satisfaction.

Key Responsibilities

  • Lead end-to-end delivery of ERP and enterprise application projects with a focus on Oracle (Cloud or On-Prem) and related platforms.
  • Build strong, strategic client relationships—acting as the key delivery liaison and trusted advisor.
  • Ensure project timelines, budgets, and scope are aligned and managed effectively.
  • Drive successful adoption, integration, and value realization for enterprise applications.
  • Collaborate with internal practice leads, solution architects, and customer success teams to ensure seamless service delivery.
  • Anticipate risks, manage escalations, and drive resolution strategies proactively.
  • Contribute to practice development, delivery methodologies, and team mentoring.

Qualifications:
  • 8+ years of experience in enterprise software consulting, including delivery leadership roles.
  • Deep functional and/or technical knowledge of Oracle ERP (EBS, Fusion Cloud), and exposure to other platforms like SAP, Workday, or Microsoft Dynamics.
  • Proven ability to manage complex projects and programs across multiple stakeholders and business units.
  • Strong understanding of delivery methodologies (Agile, Hybrid, or Waterfall).
  • Excellent communication, client management, and leadership skills.
  • Experience working within a consulting/professional services environment is essential.
#J-18808-Ljbffr

  • Service Delivery Manager

    2 weeks ago

    Adelaide, South Australia My Plan Manager Full time $80,000 - $120,000 per year

    Exciting OpportunityClient Services- Service Delivery ManagerThe Service Delivery Manager will use the exceptional leadership skills to enable and drive their team to deliver the highest standard of service and care to clients and providers, while maintaining sustainable levels of productivity The Service Delivery Manager will support their teams to work in...

  • Customer Delivery Manager

    4 weeks ago

    Adelaide, South Australia DXC Technology Full time

    To support our growing portfolio, we're looking for a Customer Delivery Manager (CDM) to oversee key client engagements within our Customer Success and Delivery Practice. The ideal candidate will bring deep expertise in Oracle and other ERP platforms, strong delivery leadership skills, and a consulting mindset.Role Overview: As a Customer Delivery Manager,...

  • Customer Delivery Manager

    2 weeks ago

    Adelaide, South Australia DXC Technology Full time $120,000 - $180,000 per year

    To support our growing portfolio, we're looking for aCustomer Delivery Manager (CDM)to oversee key client engagements within ourCustomer Success and Delivery Practice. The ideal candidate will bring deep expertise inOracleand other ERP platforms, strong delivery leadership skills, and a consulting mindset.Role Overview:As aCustomer Delivery Manager, you will...

  • Account Delivery Manager

    4 weeks ago

    Adelaide, South Australia Zerto Full time

    OverviewAccount Delivery Manager. This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live,...

  • Account Delivery Manager

    4 weeks ago

    Adelaide, South Australia Zerto Full time

    OverviewAccount Delivery Manager. This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live,...

  • Account Delivery Manager

    2 weeks ago

    Adelaide, South Australia Hewlett Packard Enterprise Full time $120,000 - $180,000 per year

    Account Delivery ManagerThis role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from...

  • Head of Agribusiness Customer Delivery

    2 weeks ago

    Adelaide, South Australia Bendigo & Adelaide Bank Full time $120,000 - $180,000 per year

    Executive the vision and strategy for growth Be an active and visible leader across B&A Build and shape the Business operating model We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. The Business Customer Delivery...

  • Service Delivery Manager

    4 weeks ago

    Adelaide, South Australia Datacom Full time

    Overview Datacom Adelaide, South Australia, Australia Position Service Delivery Manager Base pay range: A$120,000.00/yr - A$145,000.00/yr What you'll do As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts.You'll provide a single point of...

  • Account Delivery Manager

    4 weeks ago

    Adelaide, South Australia Hewlett Packard Enterprise Development LP Full time

    * Develops and nurtures senior management relationships with the customer.* Owns customer operational relationship: develops & nurtures to excellent customer satisfaction.* Understands customer at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan.* Develops strategies and processes with the...

  • Account Delivery Manager

    4 weeks ago

    Adelaide, South Australia Hewlett Packard Enterprise Development LP Full time

    * Develops and nurtures senior management relationships with the customer.* Owns customer operational relationship: develops & nurtures to excellent customer satisfaction.* Understands customer at local, country, region & WW level to analyze delivery requirements & contribute to customer strategic business plan.* Develops strategies and processes with the...