Retail Store Manager

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Direct message the job poster from Dynamo Fitness Equipment

Full-time: $80,000 - $90,000 per year

Dynamo Fitness Equipment is one of the fastest-growing Gym Equipment Retailers in Australia and is the only gym equipment supplier with branches in multiple states.

We are seeking an experienced Store Manager to join our passionate, committed and tenacious team to oversee our newly established Yagoona store operations, and contribute to all aspects of Dynamo Fitness Equipment's exciting and unique commercial and home fitness equipment retail venture.

The ideal candidate will have an understanding and a depth of experience within retail management operations allowing them to drive sales performance as well as ensure standards are met across all business operations of the store, from the customer experience, staff development, and maintenance of professional standards to supporting logistic processes and encouraging innovation throughout all business functions. This position will be instrumental in the recruitment, selection, and development of the store with assistance from the NSW State Manager.

• Great salary package with full-time benefits.
• Uncapped commission-based structure, that's calculated on store performance and budgeting. Includes a fair, transparent and achievable KPI plan with un-capped potential.
• Flexible and Lifestyle focused hours.
• Great team with a motivated and innovative approach with idea-driven meritocracy.
• With plans to roll out more stores in Australia in the near future, there will be pathway opportunities for career development.

Roster:

We run a fortnightly roster schedule

Week 1: Monday to Friday 9am to 5 pm

Week 2: Monday to Friday - Day off during the week then the weekend

Saturday: 10 am to 4 pm

Sunday: 11 am to 3 pm

Key Accountabilities:

• Manage and be accountable for retail store upkeep, oversee inventory levels and product flow as well as organise and execute processes that maintain store assets and store functions.
• Develop retail store strategies to raise store traffic, expand customer reach and optimise profitability.
• Maintain a high-level customer service culture validated through customer reviews and service results.
• Lead and support your team to meet monthly site objectives and sales quotas.
• Monitor inventory levels and ensure that store and warehouse stock is sufficient and recorded levels are accurate.
• Oversee all Store financial and operational objectives including expense control, loss prevention, audits/checklists/recurring tasks, monthly reports and effective execution of promotions.
• Maintain optimal staffing and scheduling that meets store operational requirements, whilst being responsive to traffic and business changes as well as achieving labour % goals.
• Confidently manage customer complaints in a timely and effective manner.
• Supervise, coach and train site workforce as well as ensure compliance with all company policies and procedures.
• Ensure all correspondence and tickets are responded to and actioned according to Service Level Agreements.
• Organise actions and provide task allocation as well as maintain efficient and high-level team communication.
• Initiate and process branch transfers and ensure procedure compliance.
• Continuously review site operations as well as business development models and initiate business improvement actions in liaison with the NSW State Manager.
• Confidently provide and follow up quotes, initiate business opportunities and close sales.

Selection Criteria

• Minimum 5 years' experience as a Retail Manager or similar managerial position.
• Excellent sales skills.
• Sound knowledge of distribution and small warehouse management.
• Demonstrated ability to lead, take ownership, initiative and responsibility for assigned duties as well as manage staff.
• Proficient ability to use inventory and POS software.
• Demonstrated high level analytical, problem solving, time management and organisational skills.
• Excellent interpersonal, presentation and communication skills (both written and verbal).
• Practice and teach high level Customer Service / Sales systems.
• Knowledge of Health and Fitness Equipment Products and Health and Fitness Industry.
• Experience retailing and engagement in warehousing operations for bulk/heavy goods.

Please send your application inclusive of your Curriculum Vitae and a cover letter expressing why you would be suitable for the role.

• Please note the successful candidate may be required to undertake a variety of pre-employment checks.

• Mid-Senior level

• Full-time

• Sales and Business Development

• Wellness and Fitness Services