Strategy & Operations Manager, Restaurant Selection

2 weeks ago

Sydney, New South Wales, Australia Uber Full time
Strategy & Operations Manager, Restaurant Selection

Join to apply for the Strategy & Operations Manager, Restaurant Selection role at Uber

Strategy & Operations Manager, Restaurant Selection

Join to apply for the Strategy & Operations Manager, Restaurant Selection role at Uber

About The Role

We are looking for a strategic and results driven individual to lead the definition and execution of our Early Life Cycle (ELC) Success and Churn Strategy. As a Strategy & Operations Manager reporting to the Restaurant Selection lead, you will own the end-to-end strategy to improve restaurants' early performance and reduce churn. You'll use data and insights to identify key pain points, define success metrics and implement scalable initiatives to drive improvements.

  • --- What You'll Do ----
  • Design and implement holistic Early Lifecycle (ELC) and Churn management strategies to drive customer engagement and retention
  • Support and contribute to the broader customer selection strategy, leading the planning and execution of ELC and Churn initiatives
  • Build strong cross-functional relationships with global and local stakeholders across Sales, Operations, and other key teams
  • Develop and manage performance dashboards to monitor KPIs, generate insights and inform strategic decision-making
  • 3+ years experience in analytics, strategy or related experience; some high-growth operations/startup experience is strongly preferred.
  • Exceptional Excel/data management skills, including SQL and building dashboards via Sheets
  • Logical mindset - Making decisions and sound business judgment through strong analytical thinking and a commercial/operational mindset
  • Collaborative - Loves working with cross-functional teams to address issues as a team
  • Independent - Self-motivated, comfortable ideating own views and possesses strong organization and time management skills
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesInternet Marketplace Platforms

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