Clinical Safety

Overview

Clinical Safety & Quality Partner (Sectors) – NSW Ambulance, NSW Health. Sydney Olympic Park, New South Wales, Australia. Permanent Full-time role with salary range $127,150 – $144,444 per annum + 12% super and benefits. Applications close 11:59 PM, 18 September 2025.

About NSW Ambulance: NSW Ambulance is part of the NSW Health system, delivering patient care with a values-based leadership approach and CORE values of Collaboration, Openness, Respect and Empowerment. NSW Health is committed to a diverse and inclusive environment and encourages applications from Aboriginal and Torres Strait Islander people, LGBTIQA+, neurodiverse individuals, and people with disabilities.

Responsibilities

• Proactively champion clinical quality improvement and patient safety initiatives across Sectors and support the Senior Manager Clinical Support & Performance in implementing evidence-based strategies.
• Lead clinical audits, incident reviews, quality improvement activities, and patient safety projects aligned with NSQHS Standards.
• Collaborate with multidisciplinary teams and frontline staff to embed a culture of continuous improvement and safe, high-quality care.
• Educate and empower staff through training and support in safety principles, reporting systems, and improvement methodologies.
• Use data to identify trends, translate insights into actionable service delivery improvements, and measure impact.
• Build partnerships with internal and external stakeholders, including NSW Health Pillars, to support sector-wide safety and quality goals.

Qualifications & Experience

• Current registration with a recognised health professional body (e.g., AHPRA) or at least 5 years' experience in a healthcare or clinical environment.
• Demonstrated experience leading quality improvement initiatives, managing clinical incidents, and supporting cultural change.
• Strong knowledge of NSQHS Standards, human factors, and improvement methodologies.
• Excellent communication, time management, and stakeholder engagement skills.
• A current driver's licence and willingness to travel across NSW Ambulance sites.

Requirements to Apply

• Respond to three questions (max 4000 characters including spaces) with your CV and cover letter outlining your passion for Safety and Quality and required information.
• Question 1: Describe a time you helped others understand and adhere to legislative and regulatory requirements for managing clinical incidents and risks. What steps did you take? What was the impact?
• Question 2: Describe a time you identified and addressed a patient safety risk in a healthcare setting.
• Question 3: Indicate which Sectors you would like to work in (list of sectors provided in original ad).

Benefits & Additional Information

• Financial benefits: Salary packaging options up to $9,000 for living expenses + $2,600 meal & entertainment + novated leasing; accessible via public transport.
• Health & wellbeing: Fitness passport, discounted gym memberships, discounted private health insurance, Staff Support Program (free confidential assistance).
• Additional information: NSW Health may provide adjustments to recruitment/interview processes; eligibility lists may be created to fill vacancies over the next 18 months.

How to Apply

Please respond to the three questions and submit your CV and cover letter outlining your passion for safety and quality and other required information. Include your contact details and any requested documents as part of your application.

Contacts

For questions about this role, contact Andrea Herring at Andrea.Herring@health.nsw.gov.au. Aboriginal candidates may contact Leonie Garvey at Leonie.Garvey@health.nsw.gov.au. For recruitment adjustments, contact ambulance-diversity@health.nsw.gov.au.

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