Showroom & Warehouse Assistant

4 weeks ago

Caboolture, Queensland, Australia Aidacare Pty Ltd Full time

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In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.

Role Title: Showroom & Warehouse Assistant

Hours: Monday – Friday, Full Time Permanent

Reporting: Branch Manager

Essential Skills & Qualifications

  • Previous customer service or industry experience preferred, but not essential
  • Clinical experience or a background in allied health is desirable
  • Excellent verbal and written communication skills are essential
  • Adept at navigating computer systems to manage customer interactions and records
  • Ability to remain composed in a fast-paced work environment and under pressure
  • Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
  • Physically fit and able to carry heavy items and follow correct manual handling procedures

Duties & Responsibilities

  • Greet customers delivering excellent customer service with a sales-focused approach
  • Resolve customer questions and concerns in an efficient manner
  • Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
  • Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
  • Maintain showroom inventory and presentation as required
  • Load/unload delivery vehicles manually and forklift-assisted
  • Maintain an organised warehouse and clean products at times
  • Pick and pack orders for dispatch
  • Employee discounts on Aidacare health equipment products and services
  • Quarterly incentive scheme
  • Employee Assistance Program to support mental wellness
  • Benefits package includes discounts for retail, insurance, gym, and more
  • Comprehensive training program to equip you with the necessary skills and knowledge

How to apply

Please submit your application by clicking "Apply Now". Join our team at Aidacare and help us create memorable experiences for our valued customers

About the company

Aidacare is one of the leading players in the Healthcare Equipment Industry. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.

Unlock job insights

Salary, number of applicants, skills match

Aidacare is one of Australia's largest Healthcare Equipment and Service providers.

Since 1987, our business has been assisting Australians in the Hospital, Residential Aged-Care, Home & Community Care, and Rehabilitation sectors.

Aida is the Latin word for "helper," from which the English word "Aid" is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action, describing a simple four-step process for serving our customers.

Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and private organizations.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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