Retail: Part Time Customer Service

4 weeks ago

Warwick, Australia Telstra Part time

Employment Type Permanent
• Closing Date 3 Oct 2025 11:59pm

Overview

Role: Telstra Retail: Part Time Customer Service & Sales Consultant – Warwick QLD. As a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Telstra is hiring We are an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're about providing the best experience and delivering the best tech on the best network. Our Warwick QLD store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is not only a job, it's an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It's a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help customers get connected faster, better, smarter.

What you'll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. You'll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service will help you support and provide solutions for customers.

About you
  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You've got a drive to reach (and exceed) sales targets and KPIs
  • You're hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Benefits
  • Team performance-related commission, with your first 2 months guaranteed, while you're getting up and running
  • 30% off Telstra services
  • Continuous training from management, to keep enhancing your skills and helping you grow
  • Telstra SIM card
  • Exclusive discounts and offers across 240 brands and partners
  • 16 weeks paid parental leave for primary and secondary carers
Apply now

After you've submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.

In the meantime, find more about life at Telstra. Retail Opportunities at Telstra.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra; talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.


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