Parts Advisor, Newcastle

3 weeks ago

Newcastle, New South Wales, Australia Tesla Full time

What To Expect
Tesla Motors is looking for an experienced Parts Advisor to work on one of the most progressive vehicle brands in the world. This position requires significant customer interaction, so the ideal candidate will possess excellent customer service skills and the ability to provide basic technical support.

The role may require travel as needed and directed by management. If you are interested in joining a world-class service team supporting the latest EV technology, we want to hear from you.

What You'll Do

  1. Answer phone calls, emails, and drive-ins to address customer concerns promptly and professionally.
  2. Return missed calls and emails efficiently.
  3. Receive stock, pick, ship, and manage inventory to support vehicle service needs.
  4. Accurately record parts transactions and data into the Dealer Management System, paying close attention to detail.
  5. Assist customers with order processes and provide order summaries.
  6. Escalate issues related to inbound packaging from internal and external suppliers.
  7. Maintain records of time, expenses, and materials.
  8. Communicate estimated parts shipment and arrival times, providing regular updates.
  9. Follow up with customers to ensure satisfaction with parts orders.
  10. Perform other related duties as assigned.
  11. Help maintain cleanliness of the service center.
  12. Handle multiple priorities effectively, organize workload, and meet deadlines.
What You'll Bring
  1. Knowledge of vehicle maintenance and repair methods, techniques, parts, tools, and materials.
  2. Understanding of basic automotive repair and servicing techniques.
  3. Experience with automotive equipment and servicing methods.
  4. Proficiency in DMS Systems, SAP, and MS Office Suite.
  5. 1-3 years of experience in the automotive industry.
  6. Excellent oral and written communication skills, with the ability to follow instructions.
  7. Ability to establish and maintain cooperative working relationships, including with the public.
  8. Professional integrity and appearance as a parts advisor.
  9. Dealer automotive service experience is a plus.
#J-18808-Ljbffr

  • Parts Advisor

    3 weeks ago

    Newcastle, New South Wales, Australia JCT600 Ltd Full time

    Join to apply for the Parts Advisor role at JCT600 Ltd3 days ago Be among the first 25 applicantsJoin to apply for the Parts Advisor role at JCT600 LtdGet AI-powered advice on this job and more exclusive features.Job SummaryAs a Parts Advisor working at Porsche in Newcastle you will provide a fast and efficient parts supply to both internal and external...

  • Parts Advisor

    3 weeks ago

    Newcastle, New South Wales, Australia JCT600 Ltd Full time

    Job SummaryAs a Parts Advisor working at Porsche in Newcastle, you will provide a fast and efficient parts supply to both internal and external customers, ensuring proactive selling and stocking of parts whilst delivering an exceptional customer experience.It is our ambition to make JCT600 the best place to work. This is a fantastic opportunity to take the...

  • Mechanic - Newcastle

    5 days ago

    Newcastle, New South Wales, Australia AMA Group Ltd Full time

    Join to apply for the Mechanic - Newcastle role at AMA Group Ltd4 months ago Be among the first 25 applicantsJoin to apply for the Mechanic - Newcastle role at AMA Group LtdAbout AMAThe AMA Group, is Australia's largest network of accident repair facilities, which currently comprises of over 120 outlets and over 2,200 employees across Australia and New...

  • Media Buying Manager, Newcastle

    3 weeks ago

    Newcastle, New South Wales, Australia Enigma Full time

    Enigma Newcastle, New South Wales, AustraliaMedia Buying Manager, NewcastleEnigma Newcastle, New South Wales, Australia1 week ago Be among the first 25 applicantsAre you ready to make the move to Newcastle to live and work near the beach? Make a sea change today Enigma Media is looking for some amazing new talent to join our Newcastle media team We are...

  • Customer Experience Consultant

    5 days ago

    Newcastle, New South Wales, Australia Newcastle Permanent Full time

    Join to apply for the Customer Experience Consultant role at Newcastle Permanent2 weeks ago Be among the first 25 applicantsJoin to apply for the Customer Experience Consultant role at Newcastle PermanentDynamic and energetic team based in the heart of NewcastlePermanent full-time opportunityJoin a customer and community focused organisationWe are seeking a...

  • Customer Advisor, Leave and Relief

    2 weeks ago

    Newcastle, New South Wales, Australia NAB Full time

    Customer Advisor, Leave and Relief - Ballina, NSWNAB Newcastle, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Customer Advisor, Leave and Relief - Ballina, NSW role at NABCustomer Advisor, Leave and Relief - Ballina, NSWNAB Newcastle, New South Wales, Australia3 days ago Be among the first 25 applicantsJoin to apply for...

  • Business Development Manager

    3 days ago

    Newcastle, New South Wales, Australia Port of Newcastle Full time

    About Port Of NewcastlePort of Newcastle is more than a port. It exists to build Australia's prosperity with responsible, integrated and innovative supply chain solutions.With trade worth approximately $71 billion to the national economy each year, Port of Newcastle enables Australian businesses to successfully compete in international markets.The port...

  • Talent Advisor

    2 weeks ago

    Newcastle, New South Wales, Australia Harbourside Port Stephens Full time

    Add expected salary to your profile for insightsHarbourside Port Stephens is seeking a dedicated Talent Advisor to join our People and Culture team. As the heartbeat of our organisation, you will play a pivotal role in shaping the future of our workforce. This permanent, full-time position based in Shoal Bay, Newcastle, Maitland & Hunter NSW offers an...

  • Handyperson - Mercure Newcastle

    5 days ago

    Newcastle, New South Wales, Australia Mercure Hotels Full time

    Join to apply for the Handyperson - Mercure Newcastle role at Mercure Hotels1 day ago Be among the first 25 applicantsJoin to apply for the Handyperson - Mercure Newcastle role at Mercure HotelsCompany DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more...

  • Handyperson - Mercure Newcastle

    3 days ago

    Newcastle, New South Wales, Australia Mercure Hotels Full time

    Company DescriptionAccor is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond...