Reporting Analyst

Join to apply for the Reporting Analyst role at Commonwealth Superannuation Corporation

Job Type: Fixed Term

Location: Sydney

Job Category: Banking and Financial Services, Insurance & Superannuation, Other

Overview

We're seeking a proactive and collaborative Reporting Analyst to deliver data analytics and insights that drive strategies for improved outcomes for the CSC and our customers. This role supports the Senior Reporting Analysts with monitoring, analysing and interpreting operational trends through scheduled monthly and quarterly reports and contributes to the development of research and analytics deliverables using data analysis, visualisation and presentation techniques.

If you're excited to be part of a high performing team with the opportunity to grow your skills, influence the business and contribute to customer excellence, we encourage you to apply.

Responsibilities

• Manage and enhance existing dashboards and reports across platforms like Tableau, Salesforce and Genesys
• Assist the Senior Reporting Analysts with time-sensitive and core operational reporting activities
• Partner with internal and external stakeholders to interpret business needs and design fit-for-purpose reporting solutions
• Build operational and management reports that track key performance indicators and operational metrics
• Support data analysis, trend identification and insight generation to inform strategic decisions
• Communicate complex technical concepts and insights clearly to non-technical audiences across the business

What We're Looking For

• You must be an Australian Citizen or Permanent Resident
• Minimum 2 years data analysis and insight experience
• Tertiary qualifications in economics, statistics, mathematics, engineering, science, information technology or computer science (highly desirable)
• Proficiency in Tableau for building and maintaining interactive dashboards
• Proven experience in uncovering trends and patterns in data to generate actionable insights
• Strong communication skills with the ability to translate data into meaningful insight
• A genuine and collaborative team player who contributes positively to team dynamics
• Familiarity with contact centre operations, telephony systems and workforce management software (advantageous)

Why join CSC?

• 12-month fixed term role with flexible/remote working arrangements
• Opportunity to help transform the way we approach reporting and data-driven storytelling across the organisation
• Use your insights to shape strategic outcomes and influence decision making
• CSC's commitment to excellence through the core competency framework to foster empowerment, continuous development, recognition, and a collaborative culture

What You'll Get In Return

A career where you belong. At CSC, we're committed to more than super — we're committed to people. That means creating a workplace that values diversity, promotes equity, and fosters inclusion across everything we do. We welcome candidates of all genders, cultural backgrounds, ages, sexual orientations, and abilities. We offer flexible work, inclusive policies, and development opportunities designed to support you at every stage of your career.

We're proud to be an equal opportunity employer and are actively increasing representation in our workforce.

How to Apply

To apply for this opportunity please include a brief cover letter outlining your suitable skills and interest in the position, and your current resume. Please apply through the advertised links only to ensure all applications are considered.

Key Dates

• Applications close: Friday 19 September 2025
• Agency submissions will not be considered for this position

For any other questions about this role, contact recruitment@csc.gov.au

Job Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Research, Analyst, and Information Technology
• Industries: Government Administration

Randwick, New South Wales, Australia — 1 day ago

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