Forex CFD Account Manager

3 weeks ago

Sydney, New South Wales, Australia TMGM Full time
Overview

Forex CFD Account Manager | Indonesian Speaking

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service.

At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape.

Your Impact and Contribution

As an Account Manager at TMGM, your primary focus will be driving sales for our products and services. You will provide clients with exceptional service across all communication channels. Your responsibilities include:

  • Assist in driving sales by promoting and selling TMGM's products and services.
  • Independently use strong sales skills to identify and generate client pipelines.
  • Build and nurture relationships with new clients to foster long-term partnerships.
  • Deliver exceptional customer service across various communication channels to ensure client satisfaction.
  • Respond quickly and professionally to client inquiries and resolve issues effectively.
  • Work towards specific Key Performance Indicators (KPIs) to meet or exceed sales targets.
  • Expand knowledge about the markets, FX industry, and TMGM's platforms and products.
  • Strive to achieve team and individual metrics, contributing to overall success.
Requirements
  • Minimum one year of experience in the Forex industry. Previous exposure to customer-focused environments such as customer services, sales, outbound/inbound support, consulting, or similar fields is advantageous. Willingness to learn practical financial knowledge and professional skills.
  • Comfortable making high outbound calls and engaging with diverse buyers. Possess confident communication skills or be motivated to enhance them.
  • Strong ownership of responsibilities; proactive, with a problem-solving mindset and results-driven attitude.
  • Excellent overall communication abilities, with the ability to adapt approaches to different audiences.
  • Proficiency in English and Indonesian.
  • We offer competitive salary packages with an enticing commission structure and uncapped earning potential. Both part-time and full-time options are available.
  • Ongoing training and support to grow and develop in the role.

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