Digital Key Account Manager

2 weeks ago

Sydney, New South Wales, Australia adidas Full time
Digital Key Account Manager - THE ICONIC

Join to apply for the Digital Key Account Manager - THE ICONIC role at adidas

PURPOSE  & OVERALL RELEVANCE FOR THE ORGANISATION

Support the PAC Wholesale Account team in growing adidas' business with THE ICONIC. This role helps drive digital sell-out, improve brand presentation, and enhance the consumer experience through data analysis, content execution, and performance tracking. Acting as a digital specialist for THE ICONIC, you will support the rollout of Digital Partner Commerce (DPC) initiatives, provide insights, and ensure adidas' products are consistently visible and optimized on the platform.

KEY RESPONSIBILITIES
  • Monitor and report on digital KPIs (CTR, PDP views, CVR, ATC, ROAS) to identify risks and opportunities.
  • Support the rollout of global and regional DPC initiatives, ensuring execution is adapted to THE ICONIC's requirements.
  • Ensure product content is accurate, consistent, and optimized across THE ICONIC's digital touchpoints.
  • Partner with internal teams (Planning, Brand Activation, Digital Wholesale) to deliver seasonal activations.
  • Prepare reporting packs, dashboards, and insights using tools like Power BI and Similarweb.
  • Contribute to performance reviews and seasonal sell-in processes by providing data-driven insights.
  • Collaborate with external account contacts on day-to-day operations and executional follow-ups.
  • Share best practices with the PAC Digital Wholesale team to support account growth.
KPI's
  • Accuracy and timeliness of reporting.
  • Improvements in digital KPIs such as conversion, availability, and ROAS.
  • Consistency of product content and visibility across THE ICONIC.
  • Contribution to sell-through growth and account support.
KEY RELATIONSHIPS
  • PAC Key Account team
  • PAC Digital Wholesale (DPC) team
  • Market Planning, Finance, and Brand Activation teams
  • THE ICONIC digital and merchandising teams (operational contacts)
KNOWLEDGE, SKILLS & ABILITIES
  • Solid understanding of digital KPIs and how to use them to improve performance.
  • Strong analytical and reporting skills; comfortable working with BI tools and Excel.
  • Experience in eCommerce, marketplace operations, or account management.
  • Clear communicator, able to summarize insights and support recommendations.
  • Organized, proactive, and detail-oriented.
  • Customer and consumer focused, with ability to spot execution gaps and suggest improvements.
REQUISITE EDUCATION & EXPERIENCE / MINIMUM QUALIFICATIONS
  • Bachelor's degree in Business, Marketing, or related field.
  • 4–5 years' experience in Sales, eCommerce, or Digital roles.
  • Experience supporting account growth through analysis and execution.
  • Exposure to marketplace or wholesale account environments (experience with THE ICONIC a plus).
  • Familiarity with digital commerce platforms and performance reporting tools.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.


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