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Catering Assistant

4 weeks ago


Moss Vale, New South Wales, Australia Harbison Full time

Harbison Moss Vale, New South Wales, Australia

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Harbison Moss Vale, New South Wales, Australia

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Description

Who is Harbison? Harbison is a charitable, community-owned, not-for-profit organisation that provides residential and non-residential care and support services for aged or disabled people. The organisation offers support services and systems to help aged and disabled individuals achieve maximum independence and integration within residential or community settings. Harbison also provides education and training for professionals and care providers, along with activities that support these objectives. Currently, Harbison is an approved aged care provider, registered NDIS provider, approved childcare provider, retirement village owner, and one of the largest employers in the Southern Highlands. The organisation is governed by a Board of Directors, which appoints a Chief Executive Officer responsible for daily operations.

Primary purpose of the role

The Catering Assistant ensures a high standard of customer service during residents' mealtimes.

Key Accountabilities
  • Understand each person's background and needs, providing empathetic care to all customers.
  • Collaborate with the catering and broader care teams to ensure high-quality care and service.
  • Communicate with residents to resolve complaints and ensure satisfaction.
  • Provide timely and efficient supply of high-quality food to residents.
  • Deliver high-level customer service through meal delivery, beverage preparation, setting up and clearing the dining area, and returning dishes to the kitchen.
  • Adhere to food hygiene and health and safety regulations at all times.
  • Perform any other reasonable duties within the role's scope.
Equal work opportunities

Harbison is committed to non-discrimination based on cultural background, heritage, disability, age, gender, or sexuality. The organisation promotes equal employment opportunities for all candidates and workers.

Requirements
  • Previous experience in food service within a commercial environment.
  • Knowledge of health regulations and good work practices.
  • Ability to establish efficient workflow techniques.
  • Excellent interpersonal and communication skills.
  • Strong relationship-building skills and a customer-centric approach.
Benefits
  • Salary packaging up to $15,900 in pre-tax earnings plus $2,650 for entertainment benefits annually.
  • Access to in-house and online training programs.
  • Career progression opportunities.
  • Supportive, positive team environment.

Note: A current Influenza & COVID-19 vaccination (3 doses) is required for employment at Harbison.

If you meet the criteria, please submit your current resume and cover letter ASAP.

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