Team Member

3 weeks ago

Rockhampton, Queensland, Australia Officeworks Full time
About us

At Officeworks, we make bigger things happen. Our customers, our team, and our community are at the heart and soul of everything we do. Our talented people teach us every day that we can accomplish incredible things together.

Fast-paced, innovative, and inspiring, with nearly 10,000 team members and over 173 retail stores across Australia, we focus on delivering a wide range of products at low prices with excellent service. We encourage new ideas, thinking outside the box, and celebrating team successes. We support and reward our team, teach customers something new, and make a positive impact in our community.

About the role

Our Officeworks Rockhampton store is hiring We are seeking passionate casual team members to join various departments, including replenishment, technology, and customer service.

As a team member, you will be a customer service specialist, working with your team to ensure exceptional service is always delivered. You will provide expert advice on a broad range of products and services and serve as a proud Officeworks brand ambassador.

This role requires flexibility across a range of operating hours, including weekday evenings and weekends. There are opportunities to work at different Officeworks locations and to advance your career.

About you

You are a customer-focused individual, passionate about service and enhancing the customer experience. You enjoy working in a team, staying busy in a fast-paced environment, taking responsibility, and delivering on commitments. You pride yourself on providing excellent customer service and are flexible with your availability to meet customer needs across weekdays and weekends.

Our culture

If you're looking for an organization committed to its people, where you can thrive in a culture of togetherness, join Officeworks and let's make bigger things happen—together We celebrate our team's uniqueness by offering genuine benefits, including:

  • Flexibility to balance work and life needs
  • Generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target, and other Wesfarmers brands
  • Access to exclusive discounts and perks through our benefits program
  • Support during family expansion through our Growing Families Policy
  • Focus on safety, mental health, and wellbeing, including access to our Employee Assistance Program (EAP)
  • Flexible public holiday policies respecting cultural and religious observances
  • Learning and development programs for career growth
  • Opportunities for advancement within the Wesfarmers Group

At Officeworks, we believe our team should reflect the communities we serve. We are committed to providing a safe, inclusive, and supportive work environment and encourage applications from candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.

Interested in applying?

As part of the recruitment process, you will complete an online assessment, including game-based tasks and video interview questions, taking approximately 20 minutes. This must be completed within 48 hours of submitting your application. Afterward, you'll receive a personalized insight report sharing more about yourself.

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