Product Specialist

More than one million Australians trust HESTA with their money. HESTA is a top-performing industry super fund working for real-world impact. We use our expertise and influence to deliver strong long-term returns while accelerating our contribution to a more sustainable world.

HESTA is an inspiring and rewarding place to work. That's because what we do makes a difference to the lives of our members. The people who work at HESTA are not only exceptional at what they do, they're focused on living and creating a strong organisational culture. We're an industry super fund dedicated to the people who keep our communities going. People who provide some of the best health, education and community services in the world are HESTA members – and we are proud to serve them.

Bring your authentic and passionate self to this exceptional role #careerswithimpact

Are you an experienced Product Specialist ready to leverage your superannuation product knowledge and make an incredible impact? Join our growing business in this important role, reporting to the Senior Product Manager – Accumulation and partnering with various teams and service providers.

What You'll Do:

The Product Specialist is responsible for ensuring that our products help HESTA members face the future with confidence and meet their needs. The Specialist will work closely with various teams to enhance product features, improve member experiences, and ensure propositions are aligned with members' evolving needs.

Key areas of responsibility include:

• Assist in the design, implementation and management of products, ensuring alignment with market trends, member needs and expectations.
• Conduct regular analysis and reviews of product offerings to identify opportunities for enhancements and new features.
• Perform analysis and financial modeling to support the development of new products and changes to existing products.
• Support the Senior Manager of Accumulation Product in the preparation of collateral, reports and communications for internal and external stakeholders, including board and management papers.

Stakeholder Engagement and Relationship Management:

• Build and maintain strong relationships with internal stakeholders, including marketing, growth, and member service teams.
• Act as a subject matter expert (SME) for HESTA's product suite, providing guidance and support across the organisation.

About You:

You'll have experience in a similar product specialist, generalist, or operations role working within the superannuation and/or financial services industry. This role would suit someone who is working within product teams as an analyst or assistant Product Manager and is looking to take the next step in their career.

Key to success will be your superannuation related product knowledge (including insurance and retirement), excellent interpersonal and communication skills (verbal, written and presentation), and ability to work with/manage key internal stakeholders.

Tertiary qualifications in a business or finance related discipline are essential.

Benefits that matter and make a difference for our employees:

• Leave for those moments that matter: an additional 6 days of leave at the end of the year, up to 6 days paid volunteer leave, gender neutral paid parental leave of 20 weeks, Gender Affirmation leave, reproductive health and wellbeing leave, Cultural and Ceremonial leave. Access your LSL after 3 years, take AL at half pay, and purchase up to 2 weeks additional leave (just to name a few).
• Your Professional development matters: up to $5k per year professional development and up to 8 days professional development leave, HESTA scholarships and free access to a range of premium learning tools.
• Your health and wellbeing matters: free annual flu shots and skin checks, incredible social events throughout the year and a comprehensive employee assistance program available 24/7.
• Your financial wellbeing matters: up to 15% super, financial planning support, end of year payment for all Enterprise Agreement-covered employees, incentivised Employee Referral Program and novated lease options.

We celebrate, value and include people of all backgrounds, genders, identities, cultures and abilities. We welcome and support applications from First Nations people, physically, neuro or culturally diverse, LGBTQI+, and people of any age. We are proud to be WGEA accredited as an Employer of Choice for Gender Equity.

We want all candidates to feel safe, included and provided with the best opportunity to thrive. If you require reasonable adjustments during your application or throughout the recruitment process, please reach out to a member of the Talent team at careers@hesta.com.au and we'll call you to discuss.

Please note: Applications via recruitment agencies will not be accepted for this position.