Product Portfolio Manager
3 weeks ago
RCT has an excellent opportunity for an experienced and highly motivated Product Portfolio Manager – Data, to join our dynamic Product Management team. The preferred location for this role is in Kewdale; however remote locations will be considered.
The key objective of the Product Portfolio Manager - Data is to maximise commercial value from RCT's automation and data product suite and increase growth for the product group across all markets globally. The Product Portfolio Manager - Data will have an understanding of the user experience and have the ability to investigate the market to obtain feedback firsthand.
Responsibilities- Grow the business within the markets (success measured by revenue, new customers [i.e. penetration] and new off-the-shelf product innovations)
- Develop product roadmaps, based on input from the Customers, Account/Business Development Managers, market research and existing capabilities within the business
- Manage requests for any technical changes to products, in consultation with the Engineering department
- Be the interface between Engineering and Product Managers
- Monitor and analyse customer complaints (liaise with Customer Service and Sales for resolution of product issues internally)
- Monitor for trends and/or fault frequency rates and recommend solutions accordingly
- Understand product requirements and develop new product ideas through Customer engagement
- Make recommendations for product rationalisation
- A background in electrical, electronics, mechanical or engineering
- A minimum of 5 years' experience in a similar role
- A strong understanding of RCT products and their application
- Proven track record with Customer Engagement and market requirements
- Skills to produce timely, logically user centric product documentation
- Proven success collaborating with development teams
- Excellent verbal and written communication skills
- Strong presentation and leadership skills
- Exceptional attention to detail
- Proven success collaborating with development teams
- Exposure to ERP systems (Pronto and OnBase will be highly regarded)
RCT is a global Smart Technology company with a long history in the mining and industrial sectors. We are a leading provider of Automation and Control solutions for all mobile equipment in the mining industry and have an extensive range of solutions spanning five sub-brands, all of which deliver our clients increased productivity, profitability and safety.
If you would like to be considered for this position, please email your resume, together with a cover letter to hr@rct-global.com.
Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com.
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