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Customer Service Officer

1 month ago

Bendigo, Victoria, Australia MotorOne Autobody Full time

Add expected salary to your profile for insights

Join the MotorOne Autobody Team in Bendigo
Position: Customer Service Officer
Location: Bendigo, VIC

Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment? MotorOne Autobody is looking for an experienced Customer Service Officer to be the welcoming face of our Bendigo team

About Us:

For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time.

About the Role:

As our Customer Service Officer, you'll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience.

Your responsibilities will include:

Greeting customers at reception

Managing phone and email enquiries

Making tea/coffee for customers and visitors

Providing professional updates and follow-ups

Supporting the site manager with day-to-day operations

What We're Looking For:

Previous experience in Customer Service and Reception

Strong admin and accounts background

Experience in the automotive repair industry is a huge plus

Excellent communication and interpersonal skills

High attention to detail and process-oriented

Reliable, with a consistent and professional work ethic

Confident using computers and business software

A friendly, team-focused attitude and positive energy

Ready for a Change?

If you're looking for a fresh opportunity with a supportive team and an established, growing company, we want to hear from you

How do your skills match this job?Sign in and update your profile to get insights.

Your application will include the following questions:How many years' experience do you have as a Customer Service Representative? Do you have customer service experience? Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence?

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