Field Service Engineer

2 weeks ago

Brisbane, Queensland, Australia LETO Technology Full time

1 hour ago Be among the first 25 applicants

Join a High-Performance Team Powering the Future of Industrial Coding & Marking

LETO Technology is a leading provider of industrial coding, marking, and product identification solutions, supporting Australia's food, beverage, pharmaceutical, and manufacturing sectors. As we continue to scale, we're seeking a driven and customer-focused Field Service Engineer to join our national team.

About the Role

Based in Brisbane, this hands-on role places you on the front line—delivering technical expertise that keeps high-speed production lines running smoothly. You'll take ownership of installations, preventative maintenance, emergency repairs, and customer training, helping some of Australia's best-known brands reduce downtime and improve performance.

This role includes interstate travel and participation in a rotating on-call/weekend roster to support customers nationally.

What You'll Do

• Install, maintain, and repair industrial coding and marking systems (CIJ, TIJ, TTO, Laser, LPA, LCM)

• Diagnose and resolve mechanical, electrical, and software issues

• Perform structured preventative maintenance to optimise performance

• Deliver hands-on operator training and customer support

• Collaborate with the sales team on product demonstrations and solution delivery

• Manage parts usage and maintain accurate service records

• Identify service opportunities and contribute to revenue growth

• Build strong relationships with customers through reliable, high-quality service

What You'll Bring

• 5+ years' experience in field service, automation, or industrial maintenance

• Trade or tertiary qualification in Electrical, Electronics, or Mechatronics (required)

• Proven troubleshooting ability across mechanical, electrical, and software systems

• Familiarity with industrial printers or packaging line equipment (highly regarded)

• Competency with technical diagrams, schematics, and service manuals

• Strong communication and customer service skills

• Willingness to travel interstate and work 2+ weekends/month on a rotating roster

• Be part of a high-growth, nationally respected service provider in automation & identification

• Work alongside a team of top-tier engineers who value ownership, accuracy, and accountability

• Accelerate your career with clear pathways into senior technical and leadership roles

• Make a real impact on uptime, reliability, and customer success across Australia

• Thrive in a modern, agile environment that rewards initiative and performance

At LETO Technology, you're not just filling a role—you're shaping the future of industrial service. We empower our engineers to lead from the field, solve real problems, and drive customer outcomes with pride.

Ready to drive service excellence and grow your career?

Apply now or message us directly to learn more.

Seniority level

Seniority levelMid-Senior level

Employment type

Employment typeFull-time

Job function

Job functionInformation Technology
IndustriesIndustrial Machinery Manufacturing

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