Program Officer

2 weeks ago

Brisbane, Queensland, Australia Queensland Government Full time

The Training and Development unit comprises operational and non-operational staff within four teams: staff development, volunteer training development, volunteer training delivery, and resource development. The Volunteer Training Delivery function focuses on designing and implementing volunteer training strategies to operationalise the Rural Fire Development Framework and associated training packages.

Reporting to the Manager, you will be responsible for the effective design, development, and review of the volunteer training curriculum. You will work closely with stakeholders across Areas, Districts, and Regions to ensure training meets the needs of contemporary volunteer services. Additionally, you will provide advice and guidance on the review of the volunteer training development framework and assist volunteer trainers in delivering training courses and programs that are fit-for-purpose and compliant with industry standards.

About Us

The Queensland Fire Department (QFD) provides fire prevention, preparedness, and response services to fire incidents in built and landscape environments. It also offers scientific and specialist capabilities to Queensland communities, including multi-hazard emergency responses such as road crash rescue, bushfire, hazardous materials, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue. The department supports community safety outcomes and encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), and other units working together to prevent and manage emergencies across Queensland. The QFD is committed to reframing its relationships with Aboriginal and Torres Strait Islander peoples, communities, and organisations, contributing to Closing the Gap outcomes and building cultural capability.

Purpose of the role

The role involves designing and reviewing volunteer training curricula, working with stakeholders to meet contemporary needs, and advising on the training framework and delivery methods to ensure compliance and effectiveness.

Key requirements
  • Hold a current Certificate IV in Training and Assessment or equivalent, or obtain it within an agreed timeframe.
  • Knowledge of, or experience working with, volunteers or within volunteer organisations.
Special requirements
  • Support operational duties during emergencies, which may include work outside normal hours, night shifts, weekends, and deployments across the state.
Your key accountabilities

Responsibilities include:

  • Designing, developing, evaluating, and reviewing volunteer training content to ensure currency and alignment with national competency frameworks.
  • Supporting volunteer training development projects through planning, development, implementation, review, and evaluation.
  • Applying adult education principles and ensuring compliance with RTO requirements.
  • Creating interactive training products using contemporary e-Learning tools.
  • Researching organisational policies and industry standards to inform curriculum content.
  • Reviewing correspondence, submissions, and reports related to curriculum matters.
  • Engaging with stakeholders to understand needs and deliver activities efficiently.
  • Conducting research and providing advice for continuous improvement of resources and quality systems.
Capabilities

Assessment will be based on leadership competencies linked to the key accountabilities, including:

  • Stimulating ideas and innovation
  • Making insightful decisions
  • Building relationships
  • Driving accountability and outcomes
  • Fostering inclusive workplaces
  • Demonstrating sound governance

Values to exemplify include Respect, Integrity, Trust, Courage, and Loyalty. The occupational group is Education & Training.

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