CloudOps Engineer- AWS

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team partners with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

As a Senior Cloud Operations Engineer you will be responsible for maintaining cloud infrastructure through IaC. This role is Ops-focused, involving monitoring, troubleshooting, and optimizing cloud resources to ensure maximum uptime and performance, with some design and build components.

You will work with cloud providers to manage and configure cloud resources, monitor performance and availability, set up automatic scaling, load balancing, and disaster recovery strategies, and perform system updates and patches.

You will optimize the performance of our systems through collaboration with hardware and software configuration teams. You will dive deep to resolve problems at their root, look for failure patterns for long-term solutions, and work closely with other operations staff, engineering and client services to ensure cloud services are available 24x7.

On offer is an exciting career where you''ll make an impact and work with innovative technology solutions. You''ll develop your skills alongside a talented and collaborative team while enjoying the recognition, progression and extensive benefits of a global organisation.

• Maintain cloud infrastructure through Infrastructure as Code (IaC).
• Monitor, troubleshoot, and optimize AWS cloud resources to ensure uptime and performance.
• Design and implement automatic scaling, load balancing, and disaster recovery strategies.
• Perform system updates and patches; manage cloud configurations with AWS native tools.
• Collaborate with operations, engineering, and client services to ensure 24x7 service availability.

• Proficient with automation using PowerShell and Bash scripting.
• Deep knowledge of supporting and managing AWS Cloud environments using AWS native tools.
• Experience with AWS CodeCommit, CodeBuild, CodePipeline and GitLab.
• Experience with AWS VPCs, VPC peering, VPC endpoints, Transit Gateway and Direct Connect.
• EC2 (Linux and Windows), Load Balancers, Auto Scaling Groups, RDS.
• S3, CloudTrail, CloudWatch, CloudWatch Logs, Events & alarms, and AWS Athena queries.
• Security Hub, GuardDuty, Firewall Manager, Config & IAM Analyzer.
• Managed NAT, ECS Fargate, Internet Gateway & Route 53.
• AWS Backup, Systems Manager, EFS, Lambda & Kinesis Data Firehose.
• Excellent in AWS Organizations, OUs & Service Control Policies.
• Hands-on experience with RHEL-based Linux and Windows OS.
• Strong customer support experience and ability to operate in a compliance environment.
• Experience in a Microsoft environment and exceptional communication skills.
• Ability to interpret and present results to stakeholders at all levels; strong problem-solving and analytical skills.
• Collaborative with a track record of building relationships with business and technology stakeholders.
• Managed Services and ITIL experience is preferred.

• To be eligible for this position, applicants must have valid work rights for Australia and be willing to undergo background checks, including probity and police checks.
• Contracts may be issued under ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ during the business integration process.
• We welcome applications from diverse backgrounds and are an equal-opportunity employer. Reasonable accommodations are provided upon request.
• Visit our website for more information: https://www.ncs.co/en-au/