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Operations Manager

1 month ago

Perth, Western Australia RAC WA Full time

RAC WA is a leading organization in Western Australia, driving success through strategic operations and compliance initiatives. As the Operations Manager for RAC Parks & Resorts, you will play a pivotal role in overseeing key operational projects and collaborating with stakeholders to deliver optimal outcomes.

Key Responsibilities
  • Capital Works Leadership: Spearhead refurbishment and development projects across the Parks & Resorts estate, working closely with different teams to drive strategic growth.
  • Lifecycle Asset & Maintenance Strategy: Embed a property-level preventative-maintenance regime and long-term capital-replacement plans to ensure infrastructure remains future-fit and guest-ready.
  • Project Governance & Process Excellence: Design robust frameworks that ensure every project is scoped, executed, and reported with consistent, risk-aware discipline.
  • Compliance, Risk & H&S Assurance: Own contract and supplier management, risk registers, and Health-&-Safety verifications, exceeding corporate and legislative standards.
  • Portfolio Planning & Performance: Partner with the General Manager to prioritize, resource, and track the full project portfolio, keeping initiatives on time, on budget, and on brief.
  • Operational Efficiency & Change Enablement: Drive programs that standardize operations and manage change and communications across all sites for seamless adoption.
  • Financials: Oversee budgeting, procurement, and cost-control processes while safeguarding revenue streams, including day-to-day oversight of Shark Bay Airport operations.
  • Leadership and Engagement: Forge strong internal and external relationships and coach the Parks & Resorts Operations Coordinator to deliver engaged teams and shared success.
Requirements
  • Extensive experience in operations of hospitality venues or related industries.
  • Experience in managing medium- to long-term projects or programs of work in commercial or operational environments, with project management qualifications highly regarded.
  • Significant experience in successfully managing change and implementing continuous improvement activities.
  • Strategic business planning and budgeting process expertise.
  • Financial management, including financial reporting.
  • Ability to travel between RAC sites, specifically regional sites across WA.
What We Offer
  • A growth-focused role where you can make a difference for guests and our Parks and Resorts facilities.
  • A workplace culture where our people feel valued, respected, and empowered.
  • Flexible work arrangements that support work-life balance and wellbeing.
  • Being part of a purpose-led organization contributing to the WA community.
  • An environment that values ongoing career development.
  • Free Roadside Assistance and discounts on RAC products and services.
  • Opportunities for community engagement and corporate volunteering.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Management and Manufacturing
Industries
  • Consumer Services