Key Account Manager

3 weeks ago

Dandenong, Victoria, Australia Hangcha Forklift Australia Full time

1 week ago Be among the first 25 applicants

HC Forklift AustraliaPty Ltd. is a subsidiary of Hangcha Group, a global full-line forklift manufacturer based in China. Today, Hangchaemploys over 4,500 staff worldwideand provides forklifts worldwide.

HC Forklift Australia Pty Ltd was establishedin 2022 and is headquartered in the southeast of Melbourne.We provide quality forklift and warehouse products, a large inventory of spare parts, and the services needed to support our dealers and customers nationwide.

Job Summary:

We are looking for a results-oriented and strategicKey Account Managerto lead and expand our key customer relationships across Australia. This role focuses on managing major accounts, driving business development, and forming long-term strategic partnerships that support HC's growth in the forklift market.

Key Responsibilities:

  • Develop and execute strategic account plans to meet revenue goals and enhance customer satisfaction
  • Identify and cultivate new business development opportunities, including partnerships, to grow market share and brand presence
  • Collaborate with internal teams and dealer partners to deliver tailored solutions that address client needs
  • Lead negotiations and partnership discussions with high-value clients and stakeholders
  • Conduct regular account reviews and strategic planning sessions with key customers and partners
  • Analyze customer feedback, market trends, and competitor activity to inform partnership and sales strategies
  • Support the execution of national marketing initiatives and product promotions within key accounts
  • Provide training and guidance to dealers and clients on HC products and services when needed
  • Track and report account performance, sales forecasts, and growth opportunities to senior management
  • Drive alignment between sales goals and partner activities to maximize mutual value

Qualifications & Skills:

  • Bachelor's degree in Sales, Marketing, Business Administration, or a related field
  • Minimum 5 years' experience in key account management, business development, or strategic partnerships within the forklift, industrial equipment, or related sectors
  • Proven ability to build and maintain high-level relationships and drive revenue growth
  • Strong negotiation, communication, and interpersonal skills
  • Strategic thinker with solid analytical and problem-solving abilities
  • Experience working with dealer networks or channel partners is an advantage
  • Highly self-motivated, with the ability to work independently and collaboratively
  • Willingness to travel across Australia to meet clients and support dealer activities

What we offer:

  • Competitive salary with uncapped commission.
  • Company car, mobile phone, and laptop.
  • Supportive and positive team culture.
  • Opportunities for career advancement.

Apply now with your up to date resume to hr@hcforkliftau.com, please note only shortlisted candidates will be contacted.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesIndustrial Machinery Manufacturing

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