Store Manager: Pottery Barn Kids

4 weeks ago


Perth, Western Australia Williams-Sonoma Australia Full time

Competitive Salary + Great Employee Discount

Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.

Our Pottery Barn Kids store in Perth, is seeking a results-driven, customer-focused, and dynamic Store Manager to deliver exceptional customer service, lead a brilliant team, and inspire outstanding performance. This is a permanent, full-time position (76 hours per fortnight) on a rotating 4-week roster. Availability to work full alternate weekends as part of the roster rotation is also required.

Why You Will Love Working With Us

We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:

Generous employee discounts so you can enjoy our amazing products

Paid parental leave to support you through life's most important milestones

Access to a confidential Employee Assistance Program for personal and professional support

Career growth opportunities with real investment in your development

A supportive, collaborative team culture where your success is celebrated

The chance to be part of a fast-growing global business with an entrepreneurial spirit

What You Will Be Doing:

Build and develop a strong team, fostering a high-performance work environment within our People-First culture

Recruit, interview, and select qualified candidates to build a talent pipeline

Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development

Develop and empower your management team to take on increased levels of responsibility

Ensure the store meets or exceeds sales, contest, and payroll goals

Ensure your team provides an exceptional customer experience

Maintain and uphold store standards - visuals, cleanliness, signage, safety, etc.

Manage store operating procedures - inventory levels, cash control, minimising losses, etc.

Maintain a safe work environment and ensure ongoing safety training and awareness

Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy

What You Will Bring to the Role:

Have experience in retail management, ideally in homewares and/or specialty retail

Are passionate about "owning your business" and being empowered to make decisions that best support the needs of the business

Are a results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals

Thrive in an entrepreneurial environment and consistently look for ways to think outside the box.

Are passionate about customer service and enhancing our customers' lives at home and are not afraid to go above and beyond to exceed a customer's expectations to close a sale

Are an agile leader who can think on your feet and comfortable with flexing your schedule and prioritising to ensure business goals are achieved

Possess critical thinking skills to creatively identify challenges, think through complex issues, and develop action plans in a timely manner

Have excellent communication, organisational, and leadership skills

Have a proven ability to manage a team to exceed sales goals while meeting payroll targets

Have a knack for identifying top talent, creating strong teams, and training, developing, and retaining great people

Physical Requirements:

Ability to be mobile in the store and back-of-house areas, including standing for long periods

Ability to climb ladders and use other equipment in line with safety standards

Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques

Ready to join the Team?

If you're a motivated Retail Professional looking to take the next step in your career, apply today and make an impact as our next Store Manager

Only candidates with permanent work rights in Australia will be considered.

Unlock job insights

Salary match Number of applicants Skills match

Retail & Consumer Products 101-1,000 employees

Since Chuck Williams opened his first store in Sonoma, California in 1956, Williams Sonoma has helped shape the way people cook and entertain. From that single store selling a small array of cookware and equipment imported from France, we have grown to offer thousands of hand-selected products from around the world. Today, you'll find a wide variety of cookware, bakeware, kitchen tools, tableware, specialty foods and more, all characterised by our commitment to premium-quality, artisanal craftsmanship and cutting-edge innovation.

Since Chuck Williams opened his first store in Sonoma, California in 1956, Williams Sonoma has helped shape the way people cook and entertain. From that single store selling a small array of cookware and equipment imported from France, we have grown to offer thousands of hand-selected products from around the world. Today, you'll find a wide variety of cookware, bakeware, kitchen tools, tableware, specialty foods and more, all characterised by our commitment to premium-quality, artisanal craftsmanship and cutting-edge innovation.

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