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Regional Services Director

4 weeks ago

Sydney, New South Wales, Australia Objective Corporation Full time
About Objective Corporation

We create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States of America, and the United Kingdom, we are a leading developer of SaaS solutions for the government.

Our Role

We are currently looking for a Regional Services Director to join our team in Sydney or Canberra. The Regional Services Director (RSD) provides overall leadership for Consulting Services in a designated region, with commercial and delivery responsibility for all projects within the region, local team management, and P&L ownership for the regional practice.

Key Responsibilities
  • Leadership & Team Management: Lead and develop a high-performing consulting team, fostering strong employee engagement, career growth, and retention. Support recruitment and workforce planning to meet evolving market needs.
  • Project Delivery & Governance: Oversee project execution in line with our methodology, ensuring strong governance, risk mitigation, and successful outcomes. Regularly review project status and reporting to ensure accuracy and efficiency.
  • Customer Success: Drive long-term customer engagement and advocacy, partnering with Sales and Go-To-Market teams to deliver value and innovation.
  • Profitable Revenue Growth: Drive services revenue growth while ensuring profitability, accurate forecasting, and efficient billing processes. Work proactively to eliminate financial leakages and maximize consulting opportunities.
  • Practice & Operational Excellence: Champion continuous improvement, contributing to global best practices and methodology enhancements. Own regional resource management and provide insights for financial and operational planning.
Your Skills, Experience And Beyond
  • Proven experience in the software industry with a background in professional services and software implementation.
  • University degree in Business, Technology, or equivalent professional experience.
  • At least 3 years as a Practice Leader in a professional services organization.
  • 5+ years of IT Project Management experience, leading projects from $400K–$2M+ and managing large teams.
  • Strong people management skills, with a track record of developing high-performing consulting teams.
  • Expertise in project management methodologies, implementation best practices, and business/financial forecasting.
  • Hands-on consulting experience in a professional services environment.
  • Strong commercial acumen with the ability to engage at senior management levels and support sales initiatives.
Our Benefits
  • Hybrid work arrangements to support work-life balance.
  • Access to EAP for confidential counselling.
  • Extensive learning resources to develop your skills.
  • Regular social events to promote team bonding.
  • We recognize and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.