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Network Operations Engineer

4 weeks ago

Canberra, ACT, Australia Vault Cloud Full time

Vault Cloud is a national leader in providing highly secure and scalable sovereign cloud capabilities to the Australian Government, National Intelligence Community, and Critical Infrastructure sector.

We pioneered Australia's only sovereign, hyperscale cloud with security at its core, being one of the first cloud organisations to be ASD certified. We continue to drive innovation, delivering first-of-a-kind capabilities across the sector.

Our growth, supported by a significant investment from the NRFC, has enabled us to expand our SECRET Cloud and introduce new services like the AUKUS cloud capability, addressing Australia's strategic security needs.

We aim to strengthen relationships with government agencies and private sector clients requiring secure cloud storage. To support this expansion, we are hiring key roles that are vital for our future success.

This is a unique opportunity to contribute to national security while working at the forefront of technological advancement.

Job Overview:

We are seeking an experienced Network Operations Engineer to join our Operations team based in Canberra. The role involves managing, maintaining, and enhancing network infrastructure supporting critical cloud environments, including highly classified settings of national importance.

You will collaborate with cross-functional teams to design, implement, and troubleshoot advanced network solutions, supporting Australia's cyber defense initiatives.

Key Responsibilities:
  1. Manage and maintain network infrastructure for Vault Cloud's critical and government-classified cloud regions.
  2. Design, implement, and troubleshoot advanced network solutions in secure environments.
  3. Act as a second-level escalation point for complex incidents and service requests.
  4. Maintain and improve Infrastructure as Code (IaC) assets within Vault Cloud's CI/CD pipeline.
  5. Create and manage change requests, technical documentation, and network records.
  6. Identify and drive continuous improvement initiatives within Vault Cloud's operations.
Requirements:
  • Australian Citizens with the ability to obtain and maintain an Australian Government Security Clearance.
  • Strong experience in network operations, especially in classified environments.
  • Familiarity with ITILv4 and service management frameworks.
  • Hands-on expertise in infrastructure automation and CI/CD pipelines.
  • Problem-solving skills and ability to work in high-stakes environments.
  • Flexibility to participate in a 24/7 roster using enterprise service management tools.
  • Experience in incident, service request, and change management.
  • Industry certifications such as CCNA, CCNP, CCIE, CompTIA A+, Network+, Security+, Linux+ (or similar).
  • Strong communication skills for engaging technical and non-technical stakeholders.
  • Proven ability to manage priorities and drive solutions.
  • Knowledge of Australian Government ICT, Cyber, and Security frameworks (PSPF, ISM).
  • A passion for technology and security.
  • Ability to thrive in a fast-paced, agile, and expanding environment.
What We Offer:
  • The opportunity to work on cutting-edge cyber warfare initiatives.
  • Up to 10% of time dedicated to learning and development.
  • Five days of bonus leave per year.
  • Company-paid parental leave.
  • A diverse culture celebrating individual perspectives.

Join us to provide secure, professional cloud services and contribute significantly to our nation's security.