Assistant Store Manager, Toowoomba
4 weeks ago
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Optus is more than just a telco – we're a team of passionate and supportive people shaping the future of service excellence through extraordinary customer experiences. Our team of over 6,000 passionate individuals embraces a 'yes' mindset daily, ensuring Australians enjoy closer friendships, stronger teams, deeper partnerships, and bigger breakthroughs. We foster a community that thrives on challenge and innovation, where you can build strong networks and lasting relationships, supported by lively collaboration, unwavering support, high flexibility, and daily optimism.
Are you a strong leader with a flair for retail? Do you thrive in a dynamic, vibrant environment? We are seeking a conscientious Assistant Store Manager to join our Toowoomba team and help us create memorable customer experiences.
You are the heartbeat of our Optus store. Working alongside the Store Manager, you will orchestrate excellence, amplify customer satisfaction, and energize your team.
Your day-to-day...
- Squad Goals: Lead, coach, mentor, develop, and inspire a team of talented individuals, empowering them to shine
- Retail Expert: Oversee daily operations, ensuring the store is welcoming, organized, and filled with positive energy
- Champion of Charm: Resolve customer inquiries with patience and a touch of magic, leaving them with a lasting smile
- Training and Development: Support onboarding new team members by providing tools and knowledge to delight our customers
What makes you a Galactic fit?
- You have experience in retail and bring innovative practices to your role
- Customer service is an art you have mastered
- You are a problem-solving professional with the ability to make thoughtful, informed decisions
- You are results-driven, charismatic, and thrive in a collaborative environment, supporting your team to excel
Perks we love at Optus
- Competitive salary – $80,000 on target total cash (including Super & commissions)
- Enjoy an $80 monthly credit, 25% off Optus products, and discounts with retail partners like Iconic, Mimco, Sephora, Myer, and Ticketek
- Develop future-ready skills with industry-focused micro-credentials through Optus U, in partnership with La Trobe and Macquarie Universities
- Build meaningful connections via employee-led networks and diversity initiatives such as Culture Connect, Elevate Women, Disability Network, and Express Yourself (LGBTQIA+)
- Prioritize your wellbeing with free 24/7 access to counselling and support services via phone, SMS, or video
- Flexible working arrangements – discuss how this role can be tailored to your needs
Interested but don't meet 100% of the role requirements? That's okay We encourage you to apply – growth and development are part of our journey.
At Optus, we value diversity and embrace individual differences. We are committed to providing an equal opportunity employment process for all applicants, including those from diverse backgrounds, with disabilities, from the LGBTQIA+ community, veterans, or Indigenous Australians. If you need adjustments or accessibility support during the recruitment process, please contact AccessibleRecruitment@optus.com.au or call 1800 309 170.
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