Customer Experience Manager

4 weeks ago


Melbourne, Victoria, Australia Inchcape Full time
About the Role
Inchcape is seeking a Customer Experience Manager to lead and enhance our customer journey in the automotive industry. This dynamic position assists in managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers.

Key Responsibilities
• Lead and mentor the Customer Experience Team, ensuring performance expectations are met.
• Provide comprehensive product knowledge and manage customer interactions, ensuring a
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