Clinical Services Manager

• Permanent full-time position based on Bidjigal Country in Hurstville
• Lead clinical transformation and growth, shaping the future of our services
• Work within a supportive and values-driven team environment

Our Organisation

The Benevolent Society's vision is to build a just society where all Australians can live their best life. We are an independent, non-religious service provider, supporting Aboriginal and Torres Strait Islander Australians; children, young people and their families; older people; carers and those at the margins of society.

We are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About the role

As our Clinical Services Manager, you'll lead the clinical transformation across aged care services and key programs, ensuring the delivery of safe, high-quality, person-centred care. You'll take a hands-on and strategic approach, influencing governance, driving business growth, and uplifting clinical capability through effective leadership.

This leadership role reports to the Director of Operations and involves engagement with Board sub-committees, giving you influence over clinical governance and strategic decision-making.

Duties will include:

• Lead and oversee clinical governance, compliance, and risk management across aged care services
• Provide hands-on clinical leadership and mentoring, including review and approval of care plans, medication management, wound care protocols, infection control, and allied health interventions
• Monitor and evaluate clients' health outcomes and respond proactively to clinical risks and concerns
• Implement & evaluate the Ageing Well Model of Care and Clinical Governance Framework across Benevolent Aged Care Services
• Contribute to strategic planning, tender preparation, and expansion into new service streams

Skills and Requirements

• Current Australian Health Professional Registration Authority (AHPRA) registration as a Division 1 Registered Nurse
• Minimum 5 years' leadership experience in the aged care sector
• Commercial mindset, with the ability to drive operational efficiencies and align team objectives with strategic business goals
• Comprehensive knowledge of person-centred care models
• Exceptional leadership, influencing, and problem-solving skills, with the ability to guide teams through change and inspire high performance
• Proactive, hands-on approach with a commitment to continuous improvement and best practice
• Highly experienced in Aged Care Services with deep knowledge of clinical governance
• Salary packaging up to $18,550 pa to increase your take-home pay
• Flexible work arrangements, including hybrid home/office options and accrual of an extra day off per month as a full-time employee
• Sector-competitive remuneration, recognition programs, and access to long service leave after 5 years
• Wellness initiatives including Fitness Passport, Employee Assistance Program, and options to purchase additional leave
• Tailored professional development opportunities to support career enrichment, fulfilment, and growth
• Reconciliation commitment: Aboriginal and Torres Strait Islander employees are entitled to up to 2 days paid and 10 days unpaid cultural leave, with access to cultural and professional development opportunities

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today

Please submit your current CV and cover letter outlining your suitability and interest in the role.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.