Application Engineer

We're seeking anApplication Engineerto deliver enhancements and 2nd‑level support across our ERP and connected applications/integrations. You'll work end-to-end—from capturing business needs and designing solutions to configuring, testing, and deploying changes—while collaborating closely with cross-functional project teams and business users across the group.

If you're a pragmatic problem-solver who thrives at the intersection oftechnology, process, and people, this role offers scope, variety, and impact.

What you'll do

• Enhance & supportthe ERP and supporting applications/integrations (mix of BAU and project work).
• Translate business needsinto system requirements anddesignfit-for-purpose solutions.
• Configure/customiseapplications; write functional/technical specs; design and execute test cases;deploychanges.
• Provide2nd-level support: troubleshoot issues, raise and manage vendor tickets, validate and deliver fixes.
• Lead/work within cross-functional teamsto map detailed requirements, workflows, data flows, and specs.
• Applyanalytic methodsto diagnose issues, optimise processes, and improve stability/performance.
• Operate within project/supportgovernance frameworks—and contribute to their improvement.
• Balancelocal user needswith a group-widecommon operating model.
• Communicate proactivelywith users, vendors, and internal support teams; document clearly and share knowledge.
• Occasional international travelto group sites.

What you'll bring

Essential

• Bachelor's degree (or equivalent experience) in Computer Science, Systems/Software Engineering, Analytics, or related field.
• 3–5+ years'experience working withERP applicationsin manufacturing, distribution, or trading environments.
• Strongfunctional understanding of ERP domains(Finance, Accounting, Manufacturing, Inventory, Sales, Purchasing, Fixed Assets, etc.).
• Proven experience withsoftware delivery practices(Agile/Waterfall), from requirements through to testing and release.
• High degree oftechnical aptitude and business acumen; outcome-oriented with sound judgement.
• Excellentcommunication and stakeholder managementacross teams, functions, and levels.
• Detail-focused, organised, and able todeliver on large projectswith international stakeholders.

Desirable

• Experience withEpicor, SAP, Oracle, or other Tier-1 ERPs.
• Exposure toSQL, C#, TypeScript/JavaScript, SSRS, REST APIs, JSON, XML.
• Knowledge ofnetwork concepts(cloud, LAN/WAN, subnetting) is a plus.
• Experience inend-user training.
• Additional languages (e.g.,Bahasa, Vietnamese, Mandarin, Cantonese, Tagalog) are an advantage.

How you work

• Proactive communicatorwho asks questions, learns fast, and leans into new challenges.
• Customer-centricwith empathy for end users and a passion for continuous improvement.
• Strongproblem-solvingmindset; calm and effective under pressure.
• Collaborative, able to build trust with stakeholders and vendors.
• Safety-minded and values-led; contributes positively to team culture and ways of working.

Why join us

• Shape a group-wide ERP modernisationwith visible business outcomes.
• Variety: blend of enhancement delivery, integration work, and 2nd‑level support.
• Collaborationacross a supportive, cross-functional team with international exposure.
• Growth: build deep product knowledge and broaden your technical and functional skills.

About Us

The Detmold Group is a family-owned and operated global business, partnering with some of the world's largest and most iconic food and retail brands to create world-class packaging for a better tomorrow.

Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we do. Relentlessly looking for ways to improve quality, service, and efficiency, we are driven to improve the way the world experiences packaging.

Please note, applicants must have Australian work rights.

While applications must be made online, confidential questions are welcome by contacting Jennifer Pryor, Talent Acquisition Partner – careers@detmoldgroup.com

We are a 2023 Circle Back Initiative Employer – we commit to respond to everyapplicant.

If you would like to provide a cover letter as part of your application, please attach it to your resume and upload as one document.