Team Leader

2 weeks ago

Geelong, Victoria, Australia StudentUniverse Full time
Team Leader (Cruiseabout) - Melbourne Inner South East, VIC

Apply now Refer a friend Job no: 525684
Brand: Cruiseabout
Work type: Full time
Location: Victoria
Categories: Leisure Travel & Retail, Leadership

Key Responsibilities

  • Quoting, booking and invoicing cruise bookings and packages
  • Ensure that KPIs are met, meeting and exceed monthly sales targets
  • Support and handle walk in, email & telephone enquiries efficiently and accurately
  • Maximise sales opportunities by upselling & cross-selling
  • Monitor and action all relevant mailboxes daily
  • Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

  • Proven experience working in a customer service environment and working towards sales targets
  • Minimum 2 years' retail or wholesale experience in the Cruise or Travel Industry
  • GDS experience
  • Exceptional focus on details, adept problem-solving skills, and thrive under pressure
  • Ambitious, highly motivated, and proficient in organizing tasks efficiently

Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures.

Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored 'Familiarisation Cruises' to explore new destinations and cruise products worldwide.

Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd.

Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability.

Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills.

Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more.

Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym.

Mental Health: Support and Employee Assistance Program for staff and family.

Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025).

Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave.

Sustainability at the Helm: As stewards of the seas, we're committed to sustainable practices that protect the environment for the future of cruising and tourism.

** Please advise your leader before applying **

Let's turn your passion for cruise holidays into an unforgettable journey with us Join the cruise revolution and let's make waves together #CruiseIntoYourDreamJob

#J-18808-Ljbffr

  • Team Leader

    1 day ago

    Geelong, Victoria, Australia Calvary Health Care Full time

    Grovedale, VIC, Australia, 3216PermanentClosing on: Sep 9 2025Add to favourites Favourite View favouritesPosition DescriptionProgress with purpose at one of Australia's largest health care providersGet ahead with salary packaging, benefits and professional development in a supportive team environmentBuild your career with Calvary, supporting the provision of...

  • Team Leader

    3 weeks ago

    Geelong, Victoria, Australia Barwon Health Full time

    Employment Type - Permanent Full TimeHours per fortnight - 80Job Category - Management - Line - Non ClinicalReq Id - 5596Be part of a purpose-driven organisation providing ICT Support to healthcare providers in the Barwon South West regionLead a customer-centric ICT support team committed to service excellenceFind satisfaction in a position that offers...

  • Team Leader

    3 weeks ago

    Geelong, Victoria, Australia Barwon Health Full time

    Employment Type - Permanent Full TimeHours per fortnight - 80Job Category - Management - Line - Non ClinicalReq Id - 5596Be part of a purpose-driven organisation providing ICT Support to healthcare providers in the Barwon South West regionLead a customer-centric ICT support team committed to service excellenceFind satisfaction in a position that offers...

  • Team Leader

    2 weeks ago

    Geelong, Victoria, Australia Colac Area Health Full time

    Enter reference number, job title or keywordsSelect how often (in days) to receive an alert: Create AlertEmployment Type - Permanent Full TimeHours per fortnight -80Job Category -Management - Line - Non ClinicalBe part of a purpose-driven organisation providing ICT Support to healthcare providers in the Barwon South West regionLead a customer-centric ICT...

  • Team Leader

    2 weeks ago

    Geelong, Victoria, Australia Colac Area Health Full time

    Enter reference number, job title or keywordsSelect how often (in days) to receive an alert: Create AlertEmployment Type - Permanent Full TimeHours per fortnight -80Job Category -Management - Line - Non ClinicalBe part of a purpose-driven organisation providing ICT Support to healthcare providers in the Barwon South West regionLead a customer-centric ICT...

  • Team Leader

    2 days ago

    Geelong, Victoria, Australia Colac Area Health Full time

    Enter reference number, job title or keywordsSelect how often (in days) to receive an alert: Create AlertEmployment Type - Permanent Full TimeHours per fortnight -80Job Category -Management - Line - Non ClinicalBe part of a purpose-driven organisation providing ICT Support to healthcare providers in the Barwon South West regionLead a customer-centric ICT...

  • Team Leader

    4 weeks ago

    Geelong, Victoria, Australia StudentUniverse Full time

    Job no: 525683Brand: CruiseaboutWork type: Full timeLocation: VictoriaCategories: Leisure Travel & Retail, LeadershipAre you:Absolutely love setting sail on the seas?Have a knack for making travel dreams come true, especially when it comes to cruise adventures?Looking for your next leadership opportunity?Key ResponsibilitiesQuoting, booking and invoicing...

  • Team Leader

    4 weeks ago

    Geelong, Victoria, Australia City Of Greater Geelong Full time

    About The RoleIn this leadership role, you will lead a team of Maternal and Child Health Nurses and Child and Family Support Officers to deliver educational programs and individual support to families.This includes activities that are funded as flexible service delivery in the Universal MCH service and the Sleep and Settling program.Work type: Temporary Part...

  • Team Leader

    2 weeks ago

    Geelong, Victoria, Australia City Of Greater Geelong Full time

    About The Role In this leadership role, you will lead a team of Maternal and Child Health Nurses and Child and Family Support Officers to deliver educational programs and individual support to families.This includes activities that are funded as flexible service delivery in the Universal MCH service and the Sleep and Settling program.Work type: Temporary...

  • Warehouse Team Leader

    17 hours ago

    Geelong, Victoria, Australia Jaybro Full time $60,000 - $90,000 per year

    As a leader in the civil construction sector for over 29 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors with offices, warehouses and manufacturing facilities across Australia & New Zealand. Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality...