Mechanical Service Technician

3 weeks ago

Newcastle, New South Wales, Australia Komatsu Full time
Mechanical Service Technician - Underground Longwall Equipment

Komatsu are on the hunt for an underground mechanical development service technician to support our customers in the Hunter Valley region.

You'll have the autonomy to plan your week according to your customer's requirements. Don't worry, first we ensure you have everything you need for success by providing you an extensive onboarding program and classroom-based product training at our training centre of excellence.

What's on offer?
  • Full time Monday to Friday permanent position.
  • Impressive salary + super for 38-hour week.
  • Overtime paid after 8-hour shift.
  • Fully maintained service vehicle + fuel to take home.
  • Annual bonus based on up to 5% of your base salary.
  • Real learning and development opportunities including but not limited to roles in leadership, project management, account management & sales.
  • Ability to purchase up to 10 additional annual leave days per annum.
  • 12 weeks paid primary carer parental leave.
  • Access to discounts at over 400 different retailers Australia wide.
About you.

You're looking for a Monday to Friday gig. You'll live in a location that's a comfortable drive to Narrabri.

You have an eye for detail and a passion for quality. You have a great attitude, a dedication to customer satisfaction and believe that safety is paramount to everything you do.

You're in it for the long haul. Your next move is a career move as you set out to achieve big things. You're looking for personal development and career advancement opportunities.

Contributing to an enviable culture and being part of a team that is friendly, supportive, and inclusive is the only environment for you.

This is a genuine opportunity offering a career path into sales, account management, project management & leadership with a global OEM.

You'll bring.
  • Experience working underground with development or longwall mining equipment.
  • Strong problem-solving and diagnostic skills.
  • Ability to work in an autonomous role.
Key job responsibilities.
  • Provide customers with pro-active advice and support
  • Facilitate flawless start-up of development machines.
  • Support engineering and be directly involved with machine commissioning.
  • Provide advanced technical support for development equipment in the field.
  • Coordinate new product field trials and document results including any opportunities for product enhancement.
  • Collate field data and evidence for Root Cause Analysis (RCA) activities for major failures and unresolved reliability issues.
  • Engage with key stakeholders to identify opportunities to offer solutions for customer needs.
  • Discounts on Apple, Dell, Lenovo and Microsoft products.

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Komatsu is an industry-leading manufacturer and supplier of equipment, technologies and services for the construction, forklift, mining, industrial and forestry markets. For over a century, Komatsu equipment and services have been used by companies worldwide to develop modern infrastructure, extract fundamental minerals, maintain forests and create technology and consumer products.

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.

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