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Senior Technical Consultant

4 weeks ago


Sydney, New South Wales, Australia RELX Full time

Senior Technical Consultant

You will deliver financial crime and compliance solutions to clients globally, building lasting relationships with these clients and acting as the liaison between our internal product team and their compliance and IT departments.

This is a client-facing role that requires you to be based on client site frequently, with regular travel up to 30% of your time.

About the Role

As a Senior Technical Consultant, you will work closely with our Product, Technology, Solutions Consulting, Sales, and Product Management teams.

You will support clients in implementing our risk management software, providing technical and functional advice based on our products and industry best practices.

  • Investigate and analyze client business activities and processes to make them more efficient and compliant using our risk management products.
  • Conduct workshops to gather and analyze client requirements and recommend suitable solutions.
  • Identify, analyze, and interpret trends or patterns in complex data sets.
  • Ensure the integrity of project data, including data extraction, storage, manipulation, processing, and analysis.
  • Assist with functional customization of the solution.
  • Train end users, administrators, business, and technical teams on the new systems and processes.
Requirements

To be successful in this role, you must have:

  • Completed undergraduate studies in a technology-based discipline.
  • Experience in either a data analysis role or technical role involving product support and/or implementation.
  • Knowledge of Anti-Money Laundering/Counter Terrorist Financing, financial-crime compliance, sanctions screening, transaction-screening/monitoring.
  • Ability to interact effectively with clients in a service-oriented or product-oriented company.
  • Analytical and problem-solving skills, with strong troubleshooting abilities.
  • A collaborative mindset, with excellent organizational skills and prioritization abilities.
  • Technical capabilities in Unix and Windows Operating Systems, RDBMS, SQL, and Application Servers Deployment.