People & Culture Coordinator

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This is a People & Culture Coordinator role with Sonder based in Waterloo, NSW, AU

== Sonder ==

Role Seniority - junior

More about the People & Culture Coordinator role at Sonder

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia's leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.

Our Impact And Scale

• 1,000,000+ members across multiple countries
• 200+ team members, plus an extensive network of on-the-ground responders
  
  

If you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing

About The Role

The People and Culture Coordinator acts as a generalist and supports the delivery of core People services and initiatives, ensuring a seamless employee experience and efficient operations. This role serves as the first point of contact for employee inquiries, manages key administrative processes such as onboarding and data management, and assists in the delivery of people programs that enhance engagement, development, performance and organisational culture. We see this role as a strong stepping stone into a P&C Advisor position within the next 12–18 months, offering you the opportunity to grow your impact and responsibilities What you'll be doing

• Be the first point of contact for employee queries, providing timely, clear and helpful guidance.
• Manage the end-to-end onboarding and offboarding experience, including documentation, systems access, and induction support.
• Administer key people processes such as benefits, leave, and contract changes with accuracy and care.
• Maintain accurate employee records in HR systems and support regular reporting and compliance requirements.
• Monitor and coordinate visa/work rights status and documentation.
• Assist in delivering people programs across performance, learning, engagement, and culture.
• Support continuous improvement across people operations, policies, and self-service tools.
  
  

Who are we looking for?

The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.

What you bring to the team;

• 2+ years of experience in a generalist HR, people operations or P&C coordination role.
• Exceptional attention to detail, with strong organisational and time management skills.
• Excellent written and verbal communication, with a customer-first approach.
• Proficiency in HRIS platforms and Google Workspace (Docs, Sheets, Slides).
• Proven ability to handle sensitive and confidential information with discretion.
• A proactive, solutions-focused mindset with a desire to improve systems and processes.
• Experience supporting the delivery of people programs, events, or projects.
• Basic understanding of employment legislation, compliance, and best practices in people operations.
  
  

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
• $1000 annual contribution as part of your development plan + 2 days of study leave
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder's success.
• Salary Packaging and novated leasing
• Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Free coffee on Tuesdays and catered lunch on Thursdays.
• Team social fund to connect with your team, plus monthly company wide social events.
• Dog-friendly office.
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.
  
  

Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC

Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Sonder team will be there to support your growth.

???? Please consider applying even if you don't meet 100% of what's outlined ????

Key Responsibilities

• Being the first point of contact
• Managing onboarding and offboarding
• Administering people processes
  
  

Key Strengths

• Generalist HR experience
• Attention to detail
• Communication skills
• HRIS proficiency
• Project support experience
• Understanding of employment legislation
  
  

Why Sonder is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Sonder not with Hatch.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time

Job function

• Job functionOther
• IndustriesInternet Marketplace Platforms

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