Home Care Case Manager
3 weeks ago
Join our growing Home Care team as a Home Care Case Manager at Ryman Healthcare. You will manage a caseload of Home Care Package Residents across our villages, focusing on delivering an exceptional end-to-end customer experience and wellbeing for older people receiving Home Care Packages.
Responsibilities- Assess resident care needs, develop care plans, and monitor budgets within allocated funding
- Coordinate with care staff to deliver high-quality home-based care
- Act on new leads and enquiries and ensure smooth service delivery
- Focus on customer satisfaction and maximizing outcomes for residents with Home Care Packages
- Work across office, home, and village-based settings with 1-2 days per week at the Southbank Office
- Case management experience within aged care, or understanding of Consumer Directed Care within Home Care Packages, and knowledge of HCP guidelines and standards
- Tertiary qualification in a health-related field; nursing degree highly desirable
- Warm and friendly approach to build lasting relationships with residents and families
- Excellent organizational, problem-solving, computing, client database management, and time management skills
- Excellent written, verbal, and numerical communication skills
- Current driver's license
Welcome to Ryman We're a growing organisation with a culture based on kindness and excellence. We offer career options across sectors and pride ourselves on an empathetic, caring workforce.
Ryman Perks- Professional skill development within a rapidly growing organisation
- Additional wellbeing leave and the option to purchase extra annual leave
- Company recognition and reward programme
- Discounts with 40+ brands across health, wellbeing, banking, insurance, retail, and more
- Active social club and events
- Fruit, Italian coffee, ice cream, yoga classes and "furry Fridays"
Applications will be reviewed as they are received and interviews may occur before the close date.
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