Home Care Case Manager

3 weeks ago

Melbourne, Victoria, Australia Ryman Healthcare Full time
Overview

Join our growing Home Care team as a Home Care Case Manager at Ryman Healthcare. You will manage a caseload of Home Care Package Residents across our villages, focusing on delivering an exceptional end-to-end customer experience and wellbeing for older people receiving Home Care Packages.

Responsibilities
  • Assess resident care needs, develop care plans, and monitor budgets within allocated funding
  • Coordinate with care staff to deliver high-quality home-based care
  • Act on new leads and enquiries and ensure smooth service delivery
  • Focus on customer satisfaction and maximizing outcomes for residents with Home Care Packages
  • Work across office, home, and village-based settings with 1-2 days per week at the Southbank Office
About You / Qualifications
  • Case management experience within aged care, or understanding of Consumer Directed Care within Home Care Packages, and knowledge of HCP guidelines and standards
  • Tertiary qualification in a health-related field; nursing degree highly desirable
  • Warm and friendly approach to build lasting relationships with residents and families
  • Excellent organizational, problem-solving, computing, client database management, and time management skills
  • Excellent written, verbal, and numerical communication skills
  • Current driver's license
About Ryman

Welcome to Ryman We're a growing organisation with a culture based on kindness and excellence. We offer career options across sectors and pride ourselves on an empathetic, caring workforce.

Ryman Perks
  • Professional skill development within a rapidly growing organisation
  • Additional wellbeing leave and the option to purchase extra annual leave
  • Company recognition and reward programme
  • Discounts with 40+ brands across health, wellbeing, banking, insurance, retail, and more
  • Active social club and events
  • Fruit, Italian coffee, ice cream, yoga classes and "furry Fridays"

Applications will be reviewed as they are received and interviews may occur before the close date.


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