Night Manager

4 weeks ago

Melbourne, Victoria, Australia Mercure Hotels Full time
Overview

We are seeking an energetic and enthusiastic Night Manager to ensure the smooth and efficient running of the hotel's overnight operation, maximizing guest satisfaction as well as the safety and security of the property. We are open to Full Time or Part Time 4 days per week for the right candidate.

Responsibilities
  • Complete audits of daily revenue and postings, making adjustments where needed
  • Collate paperwork and reports for finance and management
  • Provide efficient guest services including check in/out, request handling and providing hotel information
  • Settle and maintain guest accounts, ensuring cashiering is accurate
  • Maintain strict security procedures to ensure guest confidentiality and safety
  • Maintain the hotel's standard of professionalism
  • Be analytical and possess an eye for detail
  • Assist the Operations Manager and General Manager in a variety of check and balance procedures
  • Assist with Food & Beverage duties as required including food production and service, beverage production and service and cleaning of prep and service areas
Qualifications
  • Guest obsessed focus with the ability to flex in a fast paced and ever changing environment
  • Ability to navigate through change and provide quick thinking solutions should problems arise
  • Clear and confident communication skills – both written and verbal
  • Knowledge of Microsoft Outlook, Microsoft Office and Opera preferred
  • Valid RSA & First Aid or willingness to obtain prior to starting
What's In It For You
  • An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
  • Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
  • Work alongside passionate industry professionals
  • Be mentored by experienced Accor Hospitality professionals who want to see you succeed
Employment details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: Hospitality

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