Solutions Consultant

4 weeks ago


Melbourne, Victoria, Australia Xperate Full time

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Annual Leave: 25 days plus public holidays in first year.Unlimited leave is possible on 1st anniversary of start date

Salary: A competitive salary is offered

Quarterly Bonus: A quarterly bonus based on individual targets being achieved

Annual Bonus: Discretionary bonus of 10% of your base salary

Xperate Australia

Xperate Australia is the latest expansion of the UK founded professional services and development company for law firms. We have expanded our team globally and in the APAC region, looking for the right type people, who are adaptable and flexible with their work. Willing to growth with the business and take on opportunities as they arise.

Job Summary

Xperate are looking for a dynamic Solutions Consultant to join our global team of consultants, delivering legal technology solutions to law firms and innovate through our development team to deliver bespoke built software and integrations for our clients. This role is ideal for someone who thrives at the intersection of technology and legal operations, with a passion for solving complex problems, delivering exceptional client experiences and an adaptable mindset

Key Responsibilities

Client Engagement & Consultation:

  • Collaborate with law firms and legal tech vendors to understand business needs and technical requirements.
  • Conduct discovery sessions to identify opportunities for software implementation or bespoke development.

Solution Design & Specification:

  • Scope and document custom software development requirements.
  • Translate business needs into detailed functional and technical specifications.
  • Work closely with the development team to ensure alignment and feasibility.

Software Implementation:

  • Lead end-to-end implementation of legal technology solutions, including configuration, integration, and testing.
  • Manage project timelines, deliverables, and stakeholder communications.

Training & Support:

  • Deliver tailored end-user training sessions and create supporting documentation
  • Provide post-implementation support and act as a trusted advisor for ongoing solution optimization.
  • Stay current with legal tech trends and emerging technologies.
  • Liaise with the international Xperate team, where required.
  • Experience in legal technology and law firms.
  • Experience in a Solutions Consultant, Business Analyst, or Implementation Specialist role, ideally within the legal or legal tech sector
  • Experience with legal practice management and document management software (e.g., iManage, NetDocuments, Actionstep, Clio, Practice Evolve, Affinity, Unity).
  • Knowledge of APIs, data migration, and system integrations.

Personal Attributes

Communication Skills: Ability to convey information clearly and effectively.

Teamwork: Willingness to work collaboratively with others.

Problem-Solving: Ability to identify issues and develop effective solutions.

Adaptability: Flexibility to adjust to new conditions and challenges.

Attention to Detail: Precision and thoroughness in completing tasks.

Time Management: Efficiently managing one's time to meet deadlines.

Creativity: Ability to think outside the box and generate innovative ideas.

Work Ethic: Demonstrating dedication and commitment to the job.

Interpersonal Skills: Ability to interact positively with colleagues and clients.

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionConsulting, Information Technology, and Sales
  • IndustriesIT Services and IT Consulting

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