AE5 Team Member – Intelligence Response Centre – Shift work

The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging, and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things – they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable, and resilient.

We seek to reflect the diversity of the community we protect. ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age, or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply. We are secretive about what we do, not what we value.

The opportunity

ASIO is looking for team members to fill various positions in the 24/7 Intelligence Response Centre (IRC) at the AE5 (APS5) level to support our mission. To be successful in our mission, we need people who are highly capable, dedicated, adaptable, and resilient. The IRC is responsible for monitoring, alerting, and reporting on domestic and international security-related incidents during ASIO's out-of-hours operations. As an IRC officer, you will strive to achieve best practice in assessing and responding to national security incidents and threats in support of ASIO's mission – protecting Australia and Australians from threats to their security.

This role requires officers to undertake shift work. Arrangements cover a mix of day, night, weekend, and public holiday shifts. Shift rosters are either 4 shifts on and 4 days off, or 5 shifts on and 5 days off. Shifts are 12 hours in duration. Shift work positions attract a shift penalty of 38.95 per cent, with rosters providing a regular pattern of work that allows officers to balance their work with other priorities.

Role responsibilities

As an AE5 IRC officer, your role will include:

• Supporting ASIO's operational activity outside business hours.
• Triaging and assessing time sensitive lead information from multiple sources.
• Responding to time critical threats and security incidents as they arise.
• Communicating with internal and external stakeholders.
• Delivering high quality intelligence outcomes to internal and external clients.
• Building and maintaining professional relationships with external partners.
• Managing a number of other investigative and analytical duties.

What you will bring

We invite applications from people with the following attributes:

• The ability to manage competing priorities and progress assigned work both individually and as part of a team.
• Commitment to achieving high quality outcomes in a high-volume, dynamic and high tempo environment.
• The ability to work as part of a collaborative team.
• Good judgement and strong interpersonal skills.
• Excellent attention to detail.
• Strong oral and written communication skills.
• The ability to learn and build proficiency across different IT systems and software platforms.
• Analytical, research and liaison skills are desirable, however training will be provided.

What we offer you

ASIO provides a number of benefits to its staff, including:

• A competitive salary, including a Weighted Average Shift Penalty for shift workers of 38.95 per cent.
• A 7.5 per cent service allowance for maintaining a TOP SECRET-Privileged Access security clearance.
• Employer superannuation contributions of 15.4 per cent.
• A variety of leave options, including 5 weeks annual leave for shift workers.
• Access to 7 staff-led diversity and inclusion networks.
• Study assistance, including financial support and study leave for tertiary education.
• Access to an Employee Assistance Program (EAP).

To be eligible for the role, you must be:

• Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance.

ASIO is committed to fostering a diverse and inclusive environment, where all staff are valued and respected. We welcome and value applications from all eligible candidates, irrespective of gender, sexual orientation, ethnicity, religious affiliation, age or disability. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Reasonable adjustments

ASIO is committed to fostering a diverse and inclusive environment for candidates to participate within all stages of the selection process. These opportunities may include reasonable adjustment to assessment methodologies to enable full participation. Please let us know if you require any additional assistance or reasonable adjustments during any stage of the recruitment process or the workplace.

Location

This position is located in Canberra and applicants must be willing to relocate. Assistance is provided to successful applicants where ASIO requires you to relocate.

We advertise positions nationally to give everybody the opportunity to apply. Due to this, some external advertising platforms may display other capital cities.

How to apply

Click on 'Apply online' to commence your application. Your application must be complete and include the following:

• A written pitch of up to 2 pages using examples to demonstrate how your skills and experience meet the requirements.
• A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role.
• Details of 2 referees, which must include a current or previous manager.

Before applying you should familiarise yourself with the ASIO People Capability Framework and Core Capability Guide, both available on the ASIO website. To increase your chances of success, tailor your application responses to align with the relevant capabilities and levels outlined in these frameworks.

ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment.

Closing date and time

Monday 29 September 2025 at 11:59pm AEST.

No extensions will be granted and late applications will not be accepted.

The Recruitment Selection Process – what to expect

We thank all applicants for their interest in applying for the AE5 Team Member – Intelligence Response Centre role. Please be advised that our selection process is rigorous and extensive.

All employment decisions and selection processes at ASIO are based on merit principles and candidates must be prepared to undergo various selection stages. The stages themselves may include; application submission, eligibility checks, online testing, skills-based assessment centre and panel discussion.

ASIO holds all employment applications in the strictest of confidence. It is essential that you do the same. Please do not discuss your application with others as doing so may adversely affect your potential employment.

We ask all applicants for their patience throughout the process. Once complete, we will notify unsuccessful candidates but will not provide feedback on any aspect of the selection process.

Employment conditions

Employment is under the Australian Security Intelligence Organisation Act 1979. Conditions of service are similar to those applying in the Australian Public Service. We recognise entitlements accrued under the Public Service Act 1999 and provide for continuation of superannuation under the Commonwealth schemes. Salary packaging arrangements are also available.

Australian Workplace Equality Index

In 2024, ASIO achieved the Australian Workplace Equality Index (AWEI) Gold Standard, recognising ASIO's inclusion work and positive culture. ASIO was one of only 7 public sector employers, and the first Australian intelligence agency, to achieve this status. ASIO has proudly retained AWEI Gold Standard in 2025.

The ASIO Diversity and Inclusion Strategy reflects ASIO's commitment and recognises the benefits of being a diverse and inclusive organisation. For further information about ASIO's Diversity and Inclusion networks, please visit: www.asio.gov.au/about/diversity-and-inclusion.

Enquiries

If you require further information after reading the selection documentation, please contact ASIO Recruitment at [emailprotected] or phone 02 6263 7888.

More information

For more information about ASIO, please visit: www.asio.gov.au.

Closing note

The content above is an extract from the ASIO website and may include standard recruitment copy. Source references have been removed for clarity.