John Hunter Children's Hospital Casual Pool

Overview

Looking to kickstart or continue your career in health administration? Come join the Children's Hospital Administration Casual Pool at John Hunter Hospital, where every day brings the opportunity to make a real difference in the lives of children and their families.

Remuneration

Renumeration: $32.30 - $33.37 per hour + Superannuation

Location

John Hunter Children's Hospital

Employment Type

Casual

Position Classification

Administration Officer Level 2

Requisition ID

REQ567940

Closing Date

Sunday, October 26, 2025 - Applications will be reviewed ongoing from May 2025.

About the role

We're on the lookout for friendly, organised, and reliable casual Administration Officers to support our busy and dynamic paediatric services. Whether you're answering phones with a smile, helping families feel at ease at reception, or keeping things running smoothly behind the scenes—your contribution will help us deliver the very best in patient-centred care.

Why You'll Love Working With Us

• Be part of a team that values kindness, respect, and compassion—every interaction matters
• Work alongside passionate healthcare professionals in a hospital committed to Every Patient, Every Time excellence.
• Enjoy the flexibility of casual work that fits around your life, with shifts across weekdays and weekends.
• Gain hands-on experience in a major tertiary children's hospital that supports career growth and learning.
• Training and support will be provided to help you succeed in this role.

What You'll Be Doing

• Providing a warm and welcoming first point of contact for families and visitors.
• Managing phone and email enquiries with professionalism and empathy.
• Supporting clinical teams with accurate data entry, filing, and administrative support.
• Using hospital systems to coordinate appointments, manage records, and ensure services run efficiently.
• Adhering to privacy, safety, and cultural respect standards—your attention to detail will help us deliver safe, quality care.

We\'re Looking For People Who

• Have excellent communication skills and a friendly, can-do attitude.
• Can juggle tasks and stay calm under pressure—hospital life is fast-paced
• Works well both independently and as part of a team.
• Brings confidence in using computers and hospital systems (like Microsoft Office and health records software).
• Is adaptable, reliable, and keen to contribute to a positive workplace culture.

Whether you're experienced or just starting out, if you're passionate about helping others and love working in a team, we'd love to hear from you.

What We Can Offer You

At Hunter New England Health enjoy a career where you're challenged by interesting work and surrounded by spectacular locations. Join the team enriching health in millions of ways every day:

• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members

Information For Your Application

• Find out more about applying for this position
• Click here for the Position Description
• For role related queries or questions contact Anne Williams on Anne.Williams@health.nsw.gov.au

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below).

For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2

Information For Applicants

To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

If you are currently employed with HNE Health in a position of the same grade, you may not need to submit an online application to be considered. Please contact the hiring manager to discuss your options first.

We strongly encourage applicants who identify as being Aboriginal and/or Torres Strait Islander to apply.

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact Rebecca.Caldwell@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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