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Risk & Analytics is a central, strategic part of Willis' value proposition and spans services including insurance optimisation, enterprise risk consulting, natural catastrophe and climate risks, captives, alternative risk transfer and forensic accounting. The Head of Risk & Analytics, Pacific region is a senior leader with a strong commercial sense and strategic mindsight, who takes managerial responsibility for the strategic development of the business in the Pacific region, reporting to the Head of Pacific Region.
The Role
- Growing revenues and market share for both our large and complex, and upper mid-market client segments, both by supporting the expansion of our broking revenues and through standalone consultancy projects.
- Meeting agreed revenue, margin and expense budgets.
- Maintaining robustbusiness development pipelines.
- Ensuring client satisfaction.
- Developing new solutions and revenue streams.
- Using regional knowledge, business intelligence, external networks, and deep risk and analytics expertise to source and win new clients and projects and retain and penetrate existing clients.
- Developing strong relationships across internal teams to drive a consistent client account planning and development culture.
- Working in partnership with the Risk & Analytics global leadership team to align on strategy, share knowledge, and ensure that service delivery is resourced and executed appropriately and to agreed operating standards.
- Engaging, developing and retaining colleagues.
- Identifying and attracting new talent to the business.
- Following WTW compliance and operational policies and ensuring that business adheres to regulatory requirements.
The Requirements
- Excellent interpersonal skills with the ability to quickly build rapport and develop long term relationships with clients, external stakeholders, strategic partners and internal colleagues.
- Sufficient gravitas not just to develop Risk and Insurance Manager relationships, but also to gain the attention and trust of CFOs and Treasurers.
- Committed and energetic, resilient, persistent, realistic and pragmatic.
- Breadth of experience.
- Strong understanding of business and commerce in general, the environment in which our clients operate and how the risk finance and risk transfer process supports their overall objectives and strategy.
- Financial and technical excellence with demonstrated ability to formulate and implement risk finance and risk management strategies in large and complex organisations.
- Ability to explain complex concepts and methodologies in straightforward language to clients and colleagues.
- Ability to understand and promote R&A concepts and services.
- Understanding of insurance broking.
- Demonstrated track record of success in winning and retaining clients.
- Track record of successful engagement with leadership and senior client-facing colleagues.
- Inspirational leader with clear competencies in building a client focused, employer of choice culture, and providing strong direction and leadership to colleagues.
- Proven experience of leading and developing teams.
- Ability to successfully direct multiple projects and ensure quality deliverables, on time and within budget.
- Proven experience managing a P&L, leading a regional team and delivering business growth strategies in the Pacific region.
- Demonstrated ability to meet budgets and objectives.
- Self-driven achiever with demonstrated values of client focus, teamwork, integrity and respect.
Why Join WTW?
WTW provides a competitive benefits package which includes the following (eligibility requirements apply):
- Annual bonus
- Company paid salary continuance insurance
- Life and TPD insurance
- Hybrid working
- Networks (Gender, Wellbeing, Pride)
- Career Growth – internal opportunities and development programs
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.
At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it's fundamental to everything we do.We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversityincludinggender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.
In the spirit of reconciliation Willis Towers Watsonacknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com
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