Cyber Operations Program Liaison

Seneca Global Services, LLC is seeking a Program Service Representative in Canberra, Australia. The objective of this work is to support a dynamic, cutting-edge DoD acquisition program in Canberra, Australia. This position will serve as the program representative for cyber operations, program platform management and content management services at all supported classifications. The ideal candidate will be comfortable working in a transparent, collaborative team environment and possess outstanding communication, organizational, critical thinking and problem-solving skills.

• Provide feedback on material acquisitions, records management of program documents, and track document deadlines as required by milestone reviews.
• Assist the U.S. program team in preparing, reviewing and revising documentation associated with the platform.
• Assist the U.S. program team with planning, coordinating, conducting, and reporting all operational status of the platform and local requests for support or issues and acquisition requirements.
• Coordinate the feedback and any findings from local program team related to the platform performance for adjudication to the U.S. program team.
• Coordinate with the U.S. and AUS management team for all building access, logistical support needed for installations and training events.
• Coordinate, review, and provide expert technical advice in the management of the platform.
• Coordinate with the onsite facility staff and U.S. program team for the integration of upcoming software releases, local facility scheduled maintenance, and other platform downtime events.
• Coordinate technical or logistical support in support of onsite platform training events.
• Monitor and report the physical security of the platform and report any issues to the U.S. program team.
• Provide expertise in testing to facilitate coordination and evaluation of operational data to optimize performance of the platform.
• Report the health of applications within the platform to the U.S. program operations team.
• Maintain a high-level calendar to track and display upcoming program reviews and milestone decisions associated with the platform.
• Assist U.S. program team in development of briefings and presentations at various levels, articulate program vision, and mission.
• Assist the U.S. program team in preparing and reviewing:
  • Acquisition documentation
  • Independent cost estimates
• Assist the U.S. program team in the development of Operations SOPs and documentation related to the operations of the platform.
• Assist the U.S. program team in establishing and managing external stakeholder relationships and connections to the program team.
• Coordinate with the on-site team for the physical transfer of training content to and from on-site systems.
• Coordinate visitors' requests required to deliver or update the platform.
• Provide cybersecurity subject matter expertise for assigned projects.
• Demonstrate strong oral communication and presentation skills, including experience delivering briefings and updates to senior stakeholders.
• Develop and present clear, professional PowerPoint presentations.
• Strategic thinking and foundational project management experience are preferred to support planning, coordination, and execution of platform objectives.
• Assist local personnel as a SME on such matters as: Local Trusted Agents tasks, Portal Organization Administration, Jira Service Desk (JSD) Agent tasks and Metabase user roles, responsibilities, and deliverables.

• Active Top Secret security clearance and immediate eligibility for nomination to receive TS/SCI access.
• Bachelor's Degree in IT, Engineering, or relevant field from an accredited college/university; industry-standard certifications as specified in the tasks responsibilities.
• 6+ years in IT, Cyber Operations, and/or Engineering
• 3+ years in Program Management

• Program Management Certification
• Master's Degree in Security Engineering
• Cyber Security certifications a plus

Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.