Expression of Interest

4 days ago

Adelaide, South Australia Benson Radiology Full time
Overview

Expression of Interest - Medical Receptionist Central Region role at Benson Radiology. This is a full-time opportunity for a friendly and organised Medical Receptionist to join our team. This role operates Monday to Friday, with shifts scheduled between 7:00 AM and 7:00 PM. As the first point of contact, you'll provide exceptional front-line service to patients and stakeholders in a fast-paced, professional medical environment. We are inviting expressions of interest for positions across clinic locations: City West, Ashford, Glenelg, Western, Woodville, North Adelaide. Some positions may require travel between clinics. Comprehensive training provided: five-week, full-time training at Hampstead Gardens training centre to equip you with skills, systems knowledge, and confidence.

Responsibilities
  • Manage complex patient bookings via inbound and outbound calls
  • Deliver top-tier patient care, including registration, scheduling, and addressing queries
  • Handle inquiries from key stakeholders, including referrers
  • Communicate with medical professionals and assist with results and admin duties
  • Finalise billing and other essential support tasks
  • Be flexible to work across both call centre and reception shifts
About You
  • You're eager to learn, adapt, and grow in a fast-paced environment
  • You have exceptional customer service skills and a patient-first attitude
  • Strong communication, attention to detail, and multitasking are second nature
  • A positive attitude and team spirit are essential in our collaborative environment
  • Experience as a medical receptionist or familiarity with medical terminology is a plus (but not required)
  • Customer service experience is a must
Benefits
  • Corporate discounts from over 100 retailers
  • Health insurance discounts for you and your family
  • Free medical imaging for family members
  • Access to well-being programs and expert counselling support for you and your family
  • Recognition program to celebrate your service and commitment
  • Uniform allowance and staff amenities and events
Next Steps

We're excited to hear from you To help us streamline the shortlisting process, please complete the short video interview pre-screen. This will assist us in reviewing your application for upcoming vacancies. Ready to take the next step in your career? Apply now and be part of a team that values growth, support, and exceptional service

EEO Statement

As an equal opportunity employer, we are committed to building a diverse and inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, individuals of all ages, cultural backgrounds, gender identities and expressions, and LGBTIQA+ individuals. We strive to create a supportive environment where everyone is valued and can thrive.


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