
Case Manager
4 days ago
3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your
talent and hard work has a purpose.
We have multiple entry level roles available in our claims teams where you will manage a portfolio of workers compensation claims and liaise with injured workers, employers, and their treating health practitioners.
Case Management is a team effort We have designated specialists who are experienced and here to support you such as Technical Specialists, Injury Management Specialists, Mobile Case Managers and Team Leaders.
Your focus will be on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
This will be a permanent, full time position commencing on the 1st September 2025 based in our Sydney office, with flexibility to work from home up to 3 days per week once you've completed training.
Your Responsibilities
- Provide early, timely and personal customer focused and empathetic service to injured workers and employers.
- Proactively and effectively manage all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
- Deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
- Provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).
- Conduct claims reviews, case conferences or face to face meetings with clients as required.
- Previous experience within a medical, hospitality, retail or corporate field, specialising in customer service is highly desirable.
- Willingness to go above and beyond for customers.
- The ability to multitask and shift priorities when needed.
- Thrive on working in a team environment and collaborating with others.
- Proactive, self-motivated and can think creatively when engaging with stakeholders such as workers, employers and providers.
- High attention to detail and organisational skills.
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
- Seniority levelEntry level
- Employment typeFull-time
- Job functionOther
- IndustriesInsurance
Referrals increase your chances of interviewing at EML Group by 2x
Get notified about new Case Manager jobs in Sydney, New South Wales, Australia.
Sydney, New South Wales, Australia 2 weeks ago
Redfern, New South Wales, Australia 2 weeks ago
Case Manager - Intensive Therapeutic CareSydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 2 weeks ago
Parramatta, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Telopea, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 4 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 4 weeks ago
Senior Social Worker (Level 3) - Intensive Care UnitSydney, New South Wales, Australia 3 weeks ago
Senior Social Worker - Substance Use in Pregnancy and Parenting Service (SUPPS) - Coastal Network, Location NegotiableSydney, New South Wales, Australia 2 weeks ago
Hurstville, New South Wales, Australia 2 weeks ago
Millers Point, New South Wales, Australia 1 week ago
Millers Point, New South Wales, Australia 1 week ago
Community Mental Health Clinician (Occupational Therapist/Social Worker Level 1/2, Psychologist) - Croydon Core TeamSydney, New South Wales, Australia 2 weeks ago
Senior Case Manager - Workers Compensation | Charlestown NSWMillers Point, New South Wales, Australia 1 week ago
Senior Social Worker (Level 5), Treatment and Rehabilitation Clinic - Surry Hills Justice Health - PPT (16hpw)Surry Hills, New South Wales, Australia 1 week ago
Senior Social Worker (Lvl 3) - Campbelltown and Camden Hospitals - Perm FTCampbelltown, New South Wales, Australia 1 week ago
SCHN - Staff Specialist - Child & Adolescent PsychiatryWestmead, New South Wales, Australia 1 day ago
Senior Social Worker - Chronic and Complex CareSydney, New South Wales, Australia 3 weeks ago
St Leonards, New South Wales, Australia 12 hours ago
Social Worker (Lvl 3) - Senior Clinican - Temp FTBankstown, New South Wales, Australia 1 week ago
Senior People Advisor/Employee RelationsSydney, New South Wales, Australia 2 hours ago
Senior Clinician Social Worker (Lvl 3) - Renal - Bankstown-Lidcombe Hospital - Perm PTBankstown, New South Wales, Australia 1 week ago
Senior Social Worker (Lvl 3) - Youth Health Services - Temp PTWarwick Farm, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia A$12,000.00-A$14,000.00 2 weeks ago
Senior Social Worker (Lvl 3) - Youth Health Services - Temp PTSydney, New South Wales, Australia 3 days ago
Sydney, New South Wales, Australia 3 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Case Manager
4 days ago
Sydney, New South Wales, Australia Gotham Enterprises Ltd Full timeNow Hiring: In-Office Case Manager (California)Salary Range: $100K to $120K a yearLocation: North Richmond, CaliforniaJob Type: Full-TimeSchedule: Monday to Friday, 9 AM – 5 PMOur California-based behavioral health and social services clinic is seeking dedicated, in-office Case Managers to join our compassionate team.Position Summary:The Case Manager plays...
-
Case Manager
3 weeks ago
Sydney, New South Wales, Australia Gotham Enterprises Ltd Full timeNow Hiring: In-Office Case Manager (California)Salary Range: $100K to $120K a yearLocation: North Richmond, CaliforniaJob Type: Full-TimeSchedule: Monday to Friday, 9 AM – 5 PMOur California-based behavioral health and social services clinic is seeking dedicated, in-office Case Managers to join our compassionate team.Position Summary:The Case Manager plays...
-
Case Manager
4 weeks ago
Sydney, New South Wales, Australia UNSW Full timeJoin to apply for the Case Manager role at UNSW1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at UNSWGet AI-powered advice on this job and more exclusive features.Employment Type: Part Time (17.5 hours per week), continuingRemuneration: Broadbanded Level 6/7: From $103,866 (pro rata) + 17% superannuation + leave...
-
Case Manager
2 weeks ago
Sydney, New South Wales, Australia UNSW Full timeJoin to apply for the Case Manager role at UNSW1 week ago Be among the first 25 applicantsJoin to apply for the Case Manager role at UNSWGet AI-powered advice on this job and more exclusive features.Employment Type: Part Time (17.5 hours per week), continuingRemuneration: Broadbanded Level 6/7: From $103,866 (pro rata) + 17% superannuation + leave...
-
Case Manager
2 days ago
Sydney, New South Wales, Australia EML Group Full timeJoin to apply for the Case Manager role at EML Group1 day ago Be among the first 25 applicantsJoin to apply for the Case Manager role at EML GroupEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to...
-
Case Manager
3 days ago
Sydney, New South Wales, Australia EML Group Full timeJoin to apply for the Case Manager role at EML Group1 day ago Be among the first 25 applicantsJoin to apply for the Case Manager role at EML GroupEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to...
-
Case Manager
2 weeks ago
Sydney, New South Wales, Australia Percepta Full timeJoin to apply for the Case Manager role at Percepta2 days ago Be among the first 25 applicantsJoin to apply for the Case Manager role at PerceptaDo you have excellent customer service skills? Do you want to join a luxury automotive brand?Join our team as a Case Manager and immerse yourself in a role where every interaction is an opportunity to exceed...
-
Case Manager
2 days ago
Sydney, New South Wales, Australia Percepta Full timeJoin to apply for the Case Manager role at Percepta2 days ago Be among the first 25 applicantsJoin to apply for the Case Manager role at PerceptaDo you have excellent customer service skills? Do you want to join a luxury automotive brand?Join our team as a Case Manager and immerse yourself in a role where every interaction is an opportunity to exceed...
-
Case Manager
4 weeks ago
Sydney, New South Wales, Australia Gallagher Bassett Full timeJoin to apply for the Case Manager role at Gallagher Bassett3 days ago Be among the first 25 applicantsJoin to apply for the Case Manager role at Gallagher BassettIntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a...
-
Case Manager
3 days ago
Sydney, New South Wales, Australia EML Group Full timeJoin to apply for the Case Manager role at EML Group1 day ago Be among the first 25 applicantsJoin to apply for the Case Manager role at EML GroupEML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to...