Consumer Connect Banker

3 weeks ago

Sydney, New South Wales, Australia Bank of Melbourne Full time
Overview

Join to apply for the Consumer Connect Banker role at Bank of Melbourne

Get AI-powered advice on this job and more exclusive features.

The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.

What's the role?

The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world\'s best contact centres.

Watch this video to learn more about the team Consumer Connect Banker

What do I need?

We\'re searching for customer service superstars eager to kickstart their career with a reputable bank. Specifically, we\'re looking for individuals who possess:

  • At least 12 months of customer service experience (any industry)
  • Thrive in a corporate and professional working environment
  • Ability to thrive in a high-paced, KPI-driven environment
  • Genuine interest in Banking and Financial Services
  • To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM.
  • Willingness to commute and work onsite at our Kogarah office starting from 7th of November 2025
Why join us?

We're obsessed with becoming our customers\' #1 banking partner for life and we\'re looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.
Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.

Details
  • Seniority level: Not Applicable
  • Employment type: Full-time
  • Job function: Sales, Business Development, and Education
  • Industries: Banking, Financial Services, and Investment Banking

#J-18808-Ljbffr

  • Consumer Connect Banker

    4 weeks ago

    Sydney, New South Wales, Australia Bank of Melbourne Full time

    OverviewJoin to apply for the Consumer Connect Banker role at Bank of MelbourneGet AI-powered advice on this job and more exclusive features.The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience...

  • Consumer Connect Banker

    5 days ago

    Sydney, New South Wales, Australia Bank of Melbourne Full time $60,000 - $90,000 per year

    What's the role?The Virtual Service team are the customer service specialists of the Westpac Group, providing the best service over the phone, to millions of our customers every year. Our aim is to provide a seamless banking experience for our customer, with a goal of being one of the world's best contact centres.Watch this video to learn more about the...

  • Personal Banker

    1 day ago

    Sydney, New South Wales, Australia Bendigo Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs.Whether you're...

  • Personal Banker

    4 weeks ago

    Sydney, New South Wales, Australia Bendigo & Adelaide Bank Full time

    It starts here. With Bendigo Bank… and you. We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Personal Banker is to deliver an exceptional experience by meeting customers end-to-end banking needs. Whether...

  • Associate Private Banker

    7 days ago

    Sydney, New South Wales, Australia Westpac Group Full time $90,000 - $120,000 per year

    Create your best future and join Westpac as an Associate Private Banker .What's the role?As an Associate Private Banker, you'll play a pivotal role in supporting our high-net-worth clients by delivering exceptional service and seamless experiences. We are currently recruiting for two 12-month Max Term opportunities based in Sydney, working full-time.You'll...

  • Private Banker Lending Specialist

    4 weeks ago

    Sydney, New South Wales, Australia NAB Full time

    • We win in the right way, which is always putting our clients first • Experience exciting momentum with support from awesome leaders • Permanent Full-Time position, based in Sydney CBDOur people are client obsessed.They prioritise the needs and satisfaction of the client above all else. Our mindset fosters innovation and creates strong, lasting client...

  • Senior Private Banker

    4 weeks ago

    Sydney, New South Wales, Australia Westpac Full time

    Join or sign in to find your next jobJoin to apply for the Senior Private Banker role at Westpac3 days ago Be among the first 25 applicantsJoin to apply for the Senior Private Banker role at WestpacJob DescriptionCreate your best future and join Westpac as aJob DescriptionCreate your best future and join Westpac as a Senior Private Banker.What's the...

  • Personal Banker

    4 weeks ago

    Sydney, New South Wales, Australia Bendigo And Adelaide Bank Full time

    It starts here.With Bendigo Bank… and you. We've never been 'just a bank'.Just like you should never be 'just an employee'.We're united in our belief that in banking, better can be bigger, and together we're making it happen. Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Personal Banker

    2 weeks ago

    Sydney, New South Wales, Australia Bendigo Bank Full time $60,000 - $80,000 per year

    It starts here. With Bendigo Bank… and you.We've never been 'just a bank'. Just like you should never be 'just an employee'. We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Personal Banker (known internally as a Customer Relationship Officer) is to deliver an exceptional experience by...

  • Executive Manager, Retention

    1 week ago

    Sydney, New South Wales, Australia Westpac Consumer and Business Bank Full time $180,000 - $250,000 per year

    Lead a team of 15 bankers to deliver exceptional customer retention and engagementEnjoy true flexibility with hybrid working options and the ability to be based in Melbourne, Sydney, Brisbane or AdelaideMake a real impact by coaching bankers, influencing change, and shaping the future of regional banking through strong stakeholder engagementWhat's the...