Team Leader

Overview

Join to apply for the Team Leader - Support at Home role at Rural City of Wangaratta.

Team Leader – Support at Home – Temporary Full Time until June 2027 | Wangaratta, VIC | $97,906 per annum + super.

Are you a strong leader with a passion for empowering people and improving lives? We're looking for an experienced and values-driven professional to lead our Support at Home team in delivering high-quality, person-centred care to older people and those living with disability in our community.

In this key leadership role, you'll oversee the day-to-day operations and strategic direction of our Packaged Care team — including case managers, support staff and admin — to ensure services are delivered with empathy, efficiency and in line with the latest aged care standards and reforms.

This is your opportunity to shape a service that truly supports independence, wellbeing and dignity at home, while helping your team thrive in a values-based, supportive environment.

What You'll Be Doing

• Leading and supporting a multidisciplinary team, including recruitment, onboarding, performance management and staff development
• Coordinating the delivery of tailored, client-directed services that reflect individual needs, goals, and personal choices
• Providing expert advice on emerging sector needs, service gaps, and compliance with aged care legislation and standards
• Monitoring individual client budgets and service outcomes to ensure quality and sustainability
• Collaborating on annual budgets, business planning and reporting in line with funding and legislative requirements
• Maintaining oversight of client data, compliance reporting, and risk management including SIRS and mandatory reporting
• Driving continuous improvement initiatives and supporting innovation in care models and staff practice
• Fostering strong internal and external relationships across community networks, providers and agencies

What You'll Bring

• Tertiary qualifications in aged care, health, community services or a related human services field
• Proven experience in managing aged or disability services, including staff supervision and service planning
• Deep understanding of the Aged Care Act (2024), aged care reforms, care standards and wellness and reablement frameworks
• Strong leadership and interpersonal skills, with the ability to coach, motivate and unify a diverse team
• Experience managing client budgets, service data, and using data to inform service improvement
• Excellent written and verbal communication, negotiation and stakeholder engagement abilities
• Sound computer and administrative skills, including Microsoft Office and client management systems
• A valid driver's licence and clear police check (no listing on the Aged Care Banning Orders Register)

Why Work for Rural City of Wangaratta?

• Being part of an inclusive, supportive, and nurturing team.
• Ongoing training and professional development opportunities to support you in achieving your career goals.
• Flexible employment options to ensure you maintain a healthy work-life balance.
• Corporate benefits, including flu injections, reduced gym membership, amongst others.
• Employee Assistance Program (EAP) for ongoing mental health and wellbeing support.

Additional Information

For more information and to view the position description, please visit our website at www.wangaratta.vic.gov.au.

For further enquiries about this position should be directed to Leanne Christie, Aged and Community Care Coordinator - l.christie@wangaratta.vic.gov.au.

Applications close at 3pm on Monday, 22 September 2025, although the right candidate may be appointed earlier.

Rural City of Wangaratta is a child safe and equal opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds are encouraged. These roles also require a valid Working with Children Check and a National Criminal History Check.

How to Apply

• Your current contact details;
• A cover letter to your application, outlining why you have applied for the role;
• A current resume with a minimum of two referees;
• A letter stating how you meet the key selection criteria with evidence of achievements;
• Copies of any relevant qualifications or licences.

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