Administration Clerk

3 weeks ago

Perth, Western Australia Airswift Full time
Job Title: Administration Clerk
Location:

Office-based

Hours:

Monday to Friday, 9:00 AM – 2:00 PM

Employment Type:

6-Month Contract (Potential to extend)

About the Role:

We're seeking a reliable and proactive Administration Clerk to join our team on a part-time basis. This role is ideal for someone looking to re-enter the workforce, such as a parent returning to work, who values flexibility and a supportive environment.

You will support our programs by liaising with Matu beneficiaries, handling administrative tasks, and providing excellent customer service. Success in this role requires organization, patience, and resilience.

Key Responsibilities:
  1. Liaise with all Matu program beneficiaries via phone and email
  2. Collect and manage program submissions
  3. Follow up with customers for outstanding information and supporting documentation
  4. Ensure timely and accurate submission of all program-related documents
  5. Maintain clear and up-to-date records of interactions and submissions
  6. Provide general administrative support to the team
  7. Communicate effectively with internal and external stakeholders
What We're Looking For:
  1. Strong administrative and organizational skills
  2. Excellent phone manner and interpersonal communication
  3. High attention to detail
  4. Resilience and patience in handling follow-ups and inquiries
  5. A team player with a proactive and customer-focused approach
  6. Previous experience in a customer service or administrative role
Why Join Us?
  1. Family-friendly hours (school-friendly schedule)
  2. Supportive and flexible team culture
  3. Office-based role with no weekend work
  4. Opportunity to contribute to meaningful community programs
  5. Potential for ongoing employment after initial contract

If you're looking to return to the workforce in a rewarding and flexible part-time role, we'd love to hear from you.

#J-18808-Ljbffr

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