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Senior Technical Business Analyst
1 month ago
We are seeking a strong Technical Business Analyst with proven experience in the Duck Creek Policy Administration System (PAS) to join our core team. This key role will provide governance, specialist consultancy and solutions to project delivery and support teams.
About the RoleThis is an exciting opportunity to be part of Suncorp's once in a generation policy transformation program (Digital Insurer). The program aims to deliver new products, seamless customer experiences, and support the delivery of a simpler, digital business. As a Senior Technical Business Analyst, you will influence and champion this across the entire program and enterprise.
You will also be part of our large Analysis Chapter, where ideas and best practice are shared via masterclasses and knowledge sharing.
Key Responsibilities- Work closely with others in the DC Policy Platform core team to provide governance, specialist consultancy and solutions to project delivery and support teams.
- Build strong relationships through engagement with colleagues, and stakeholders across Business and Technology.
- Document current and future state processes and identify opportunities for improvement.
- Use information gathering techniques to proactively discover requirements and synthesise information accurately, completely, and coherently.
- Work collaboratively with delivery teams and business and technology stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet project and support needs.
- MUST HAVE worked on 2 Duck Creek Policy Administration System (PAS) implementations (ideally Asia-PAC experience)
- IDEALLY HAVE 5 years working experience on the Duck Creek PAS
- MUST HAVE Duck Creek Policy functional and technical knowledge and experience documenting requirements through PL101's
- IDEALLY HAVE worked 1 Duck Creek on Demand (DCOD) project
- IDEALLY HAVE a strong understanding of Duck Creek standards and best practices, and of Duck Creek's inheritance model
- Discounts and offers on a range of retail favourite stores as well as insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most – while helping to evolve and innovate the ways we can serve our community every day.
